Retail Security Officer

ASEL GROUP; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A security solutions provider in Liverpool seeks a Retail Security Officer to deter criminal activity and respond to incidents. Candidates must have a valid SIA licence and be able to communicate effectively. The role provides comprehensive training and career progression opportunities. Benefits include SIA licence renewal, pension scheme, and various employee recognition programs.

Benefits

SIA Licence Renewal

Auto enrolment pension scheme

Investment into training

Perkbox incentive scheme

Company uniform provided

Employee of the month scheme

WageStream

Ongoing training

Qualifications

• Ability to provide detailed verbal and written accounts of incidents.
• Previous experience in a Retail Security role is an advantage.
• Confidence in handling conflicts professionally.

Responsibilities

• Patrol the shop floor and deter criminal activity.
• Assess vulnerabilities and minimize risks.
• Liaise with management and local authorities.
• Complete incident reports and manage searches.

Skills

Effective communication

Conflict resolution

Empathy

Education

Valid SIA licence

Job description

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as:

• Patrolling the shop floor and deterring criminal activity
• Assess and identify vulnerabilities, and work proactively to minimise risk
• Liaising with management and local authorities when applicable
• Manage vulnerable persons with empathy to not cause distress
• Completing colleague and contractor searches when required in line with customer company policy
• Digitally report incidents and use tablets/phones for daily activity planning
• Detailed and Legible incident reporting to assist the Client and Local Authorities

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner. You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

ASEL design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.

Benefits include:

• SIA Licence Renewal
• Auto enrolment pension scheme
• Investment into training
• Perkbox incentive scheme which includes discounts and an employee assistance programme
• Company uniform provided, Perkbox recognition - rewards and discount platform
• Apprenticeship
• Employee of the month scheme £50
• 110% Club of outstanding performers who can receive large prizes and monetary rewards
• WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
• EAP - Employee Assistance Programme
• Progression opportunities within the company
• Ongoing training