Retail Security Officer

Amberstone Security; Connah's Quay; On-site; Full time

Job summary

A leading security company is seeking a Retail Security Officer in Connah's Quay. The role involves providing visible deterrence, responding to incidents, and working collaboratively with local authorities. Ideal candidates will have strong communication skills and a valid SIA licence. The position offers a competitive hourly rate and various benefits, including training investment and pension scheme.

Benefits

SIA Licence renewal assistance

Auto-enrolment pension scheme

Training investment

Perkbox discounts

Company uniform

Employee of the month (£50)

Outstanding performer rewards (110% Club)

WageStream flexible wages

Employee Assistance Programme

Career progression and ongoing training

Qualifications

• Valid SIA licence required.
• Previous retail security experience is advantageous.

Responsibilities

• Patrolling the shop floor to deter criminal activity.
• Conducting searches in line with company policy.
• Providing detailed incident reports.

Skills

Communication

Conflict Resolution

Education

5-year work or education history

Job description

Join to apply for the Retail Security Officer role at Amberstone Security.

This range is provided by Amberstone Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

ASEL designs, develops, and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology, and processes to achieve results-driven outcomes. Our risk advisory practice utilises data and insight to identify and mitigate risk, inform strategy, prevent crime, and reduce costs.

We believe in authenticity and transparency, acting with sincerity and integrity to provide a collaborative service that customers can trust.

ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979, headquartered in Atlanta, Georgia, with extensive experience in aviation services, facilities management, BPO, technology, and security across the USA and Europe.

Main Responsibilities

We understand that deterring criminal activity involves understanding vulnerabilities and risks at each location. As a Retail Security Officer, you will provide visible deterrence, respond to incidents, complete incident reports, and collaborate with local authorities.

You will be responsible for guarding duties such as:

• Patrolling the shop floor to deter criminal activity
• Assessing vulnerabilities and proactively minimizing risks
• Liaising with management and local authorities
• Managing vulnerable persons with empathy
• Conducting searches in line with company policy
• Reporting incidents digitally and using mobile devices for planning
• Providing detailed incident reports to assist clients and authorities

Location and Hours

Location: Connahs Quay

Hours: 46 hours/week

Shift Pattern: Wednesday to Saturday, 12:00 - 22:00; Sunday, 10:00 - 16:00

Compensation and Person Specification

Hourly Rate: £12.60

To be effective, you should be a confident communicator, able to provide detailed verbal and written accounts, welcoming and patient with customers, and capable of handling conflicts professionally.

Requirements and Benefits

Requirements:

• Valid SIA licence
• Previous retail security experience is advantageous but not essential

Benefits include:

• SIA Licence renewal assistance
• Auto-enrolment pension scheme
• Training investment
• Perkbox discounts and employee assistance
• Company uniform

Applicants must provide a 5-year work or education history and bring relevant documents to interview. Due to high application volume, if not contacted within 14 days, consider your application unsuccessful.

Equality & Diversity

We value diversity and are committed to equal opportunity employment based on skills and abilities. We promote an inclusive environment encouraging excellence through diversity.

Responsibilities & Requirements

Job descriptions are reviewed regularly. Employees are expected to act professionally and flexibly within their role.

All employees should undertake duties reasonably within their capability, acting cooperatively and professionally.

Additional Benefits

• Recognition and rewards via Perkbox
• Apprenticeships
• Employee of the month (£50)
• Outstanding performer rewards (110% Club)
• WageStream flexible wages
• Employee Assistance Programme
• Career progression and ongoing training