Retail Security Officer

Mitie Cleaning & Hygiene Services; City of Edinburgh; Presencial; GBP 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Virtual GP

Salary Finance

MiDeals discounts

Cycle to work

Life cover

Share Plan

Descripción de la vacante

Mitie Cleaning & Hygiene Services is seeking a vigilant security professional to protect property, people, and assets on site according to Assignment Instructions. You will strive to meet or exceed KPI/SLA targets through diligent, accountable service delivery.

The role requires a front-line licence in Security Guarding or Door Supervision, plus CCTV PSS SIA licence, with additional contractual training mandated. SC clearance is desirable.

Formación

• Previous security experience required.
• SIA license is mandatory; CCTV PSS SIA licence is required.
• SC Clearance desirable for the role.

Responsabilidades

• Protect our customer's property, people and assets by delivering security services on site as per Assignment Instructions (AI's) and any changes.
• Meet and, where possible, exceed the KPIs/SLA for the customer through accountable service delivery.
• Complete required competency training and renew licences 16 weeks before expiry.

Conocimientos

Previous Security Experience

SC Clearance desirable

Educación

SIA License

Herramientas

CCTV PSS SIA Licence

Descripción del empleo

Better places, thriving communities.

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What We Are Looking For

• Previous Security Experience
• SIA License
• SC Clearance desirable

Benefits

• We have a virtual GP on hand for you and members of your household; you can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme.
• You could access 50% of your earned pay before payday for a small fee.
• Salary Finance also offers competitive loans.
• When you join us, we'll give you a link to our flexible benefits platform, Choices.
• This gives you the chance to customise your benefits to best suit your lifestyle.
• You can choose from dental insurance.
• Dining cards.
• Coffee clubs.
• Buying technology products at an affordable cost.
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
• We have a cycle-to-work scheme.
• Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants.
• We also offer a save-as-you-earn scheme.
• Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work.
• There are cash prizes up for grabs each month.
• At the end of the year there's a chance to scoop a top prize of £10,000!
• We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

About Us

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team

Together our diversity makes us stronger.

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