Security Officer

Mitie Cleaning & Hygiene Services; Seaham; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

MiDeals discounts

Cycle-to-work

Life cover

Share plan

Job summary

Mitie Cleaning & Hygiene Services is looking for a Security Officer to protect customer properties, people, and assets in accordance with on-site Assignment Instructions and updates.

You will strive to meet KPIs/SLAs, undertake ongoing training, and ensure compliance with UK laws. The role requires frontline licences, CCTV familiarity, and a proactive safety mindset on site.

Qualifications

• Previous security experience required.
• SIA license required; CCTV PSS/related training may be contractually required.
• SC clearance desirable for roles with sensitive sites.

Responsibilities

• Protect property, people and assets in line with Assignment Instructions and site changes.
• Meet or exceed KPIs/SLAs to help retain the contract.
• Complete required training and renew licences before expiry; ensure compliance with UK law.
• Follow policies, procedures and safety requirements; maintain professional conduct on site.
• Report hazards promptly and maintain incident notebooks for reporting.

Skills

Previous security experience

SIA license

SC clearance desirable

Job description

Better places, thriving communities.

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

Operations

• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What We Are Looking For

• Previous Security Experience
• SIA License
• SC Clearance desirable

Benefits

• We have a virtual GP on hand for you and members of your household; you can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme.
• You could access 50% of your earned pay before payday for a small fee.
• Salary Finance also offers competitive loans.
• When you join us, we'll give you a link to our flexible benefits platform, Choices.
• This gives you the chance to customise your benefits to best suit your lifestyle.
• You can choose from dental insurance.
• Dining cards.
• Coffee clubs.
• Buying technology products at an affordable cost.
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
• We have a cycle-to-work scheme.
• Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants.
• We also offer a save-as-you-earn scheme.
• Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work.
• There are cash prizes up for grabs each month.
• At the end of the year there's a chance to scoop a top prize of £10,000!
• We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

About Us

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team

Together our diversity makes us stronger.

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