Retail Security Officer

Mitie Group plc.; Bristol; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading security services provider is seeking a reliable Security Support Officer to ensure safety across multiple sites in Bristol. The successful candidate must possess a valid SIA License and have strong communication skills. Flexibility to work at short notice is essential, as well as the ability to conduct routine patrols and respond to emergencies. Prior experience in a similar role is desirable but not mandatory. This position offers a dynamic and challenging work environment.

Qualifications

• Must have a valid SIA License for Security Guarding/Door Supervision.
• Excellent communication and interpersonal skills are required.
• Basic IT literacy for reporting purposes.

Responsibilities

• Provide security coverage at designated sites across the region.
• Conduct routine patrols, monitoring customers and premises.
• Respond promptly to alarms and emergencies.

Skills

Valid SIA License

Excellent communication skills

Strong observation skills

Basic IT literacy

Job description

We are seeking a highly reliable and flexible Security Support Officer to join our dynamic team. This role involves providing security coverage across multiple sites at short notice, ensuring the safety and security of people, property, and premises.

The successful candidate must be prepared to work at short notice and be available 5/7 days a week and be flexible, to be able to sometimes respond to last-minute callouts.

Key Responsibilities:

• Provide security coverage at designated sites across the region.
• Conduct routine patrols, monitoring customers, and monitoring of premises.
• Respond promptly to alarms and emergencies.
• Deliver excellent customer service while interacting with staff and visitors.
• Complete detailed incident reports as required.
• Support site-specific security procedures and policies.

Requirements:

• Valid SIA License (Security Guarding/Door Supervision).
• Full UK Driving License and access to a vehicle.
• Flexibility to work at short notice, including evening, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to adapt to different sites and requirements.
• Strong observation skills and attention to detail.
• Prior security experience is desirable but not essential.
• Basic IT literacy for reporting purposes.

Preferred Candidate:

• Experience of delivering Customer Service.
• Excellent communication skills are required both written and verbal.
• Adaptable communication style to meet the needs of different people groups.
• Ability to work in a fast-moving services business.
• Capability in the use of technology.
• Good attention to detail.
• High level of enthusiasm and passion.
• Previous experience in a similar role is desirable but not essential.
• Public Space Surveillance SIA licence is desirable but not essential.