Retail Security & Customer Safety Lead

Mitie Cleaning & Hygiene Services; Grantham; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

20% colleague discount

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Job summary

Mitie Cleaning & Hygiene Services in Grantham is hiring a Retail Security Officer for M&S. You’ll help keep customers and colleagues safe, respond to incidents and deter loss in a fast-paced store environment.

We offer a strong benefits package, 40+ hours per week and a competitive hourly rate of £13.58. A calm, professional approach and good communication are essential, with SIA licence desirable but not essential to apply.

Qualifications

• Previous security experience preferred.
• Valid SIA licence desirable, although not essential.
• Calm, confident and professional approach.

Responsibilities

• Keep stores safe and secure; prevent loss and respond to incidents.
• Identify risks and support safe ways of working.
• Use store technology and reporting systems to support operations and incident management.
• Work with store colleagues to maintain high standards and a positive environment.

Skills

Strong communication

Interpersonal skills

Calm under pressure

Customer service

Decision making

Job description

Mitie Cleaning & Hygiene Services in Grantham is hiring a Retail Security Officer for M&S. You’ll help keep customers and colleagues safe, respond to incidents and deter loss in a fast-paced store environment.

We offer a strong benefits package, 40+ hours per week and a competitive hourly rate of £13.58. A calm, professional approach and good communication are essential, with SIA licence desirable but not essential to apply.