Retail Sales Supervisor (Full Time - 40hrs)

PUMA Gruppe; Tewkesbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a dynamic and vibrant team as a Retail Sales Supervisor in Tewkesbury, where your leadership will drive sales and enhance customer experiences. In this full-time role, you will engage directly with customers while coaching and developing your team to achieve outstanding results. Your strategic planning and operational skills will ensure that the store meets its sales and profitability targets, all while upholding high standards of service and compliance. This role offers a fantastic opportunity to make a significant impact in a leading retail environment that values teamwork and individual talent.

Qualifications

• 1-2 years of management experience in retail, preferably in apparel/footwear.
• Ability to hire, train, and develop top talent.

Responsibilities

• Ensure store achieves or exceeds sales and profitability goals.
• Engage with consumers and coach employees on the sales floor.
• Manage loss prevention and operational compliance.

Skills

Management Experience

Customer Service Orientation

Sales Ability

Effective Communication

Problem Solving

Job description

Retail Sales Supervisor (Full Time - 40hrs)

Tewkesbury, United Kingdom

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Talent

• One to two years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record.
• Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups.

Your Mission

• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Spends 90% of their working time on the sales floor engaging with consumers, selling, and coaching employees.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Associates.
• Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers.
• Manage and monitor Loss Prevention education and awareness programs.
• Directly responsible for Loss Prevention and Operational compliance within store.
• Manage and achieve or exceed all Inventory and Shrink goals.
• Manage and communicate merchandise opportunities to Store and/or the Assistant Store Manager.
• Participate in new store openings and/or store closings; travel may be required.
• Ensure execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates and Customers.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.