Retail Sales Supervisor

East Anglia's Children's Hospices; Dereham; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join East Anglia's Children's Hospices as part of our Retail team, where you will maximize sales, support volunteers, and maintain high standards in our shop. This role requires a passion for customer service and flexibility for weekend work, offering a rewarding opportunity in a community-focused charity.

Qualifications

• Passionate about customer service and community support.
• Enjoy working within a team and independently.
• Flexible to work weekends when required.

Responsibilities

• Work with the shop manager to maximize sales.
• Support shop volunteers with guidance and direction.
• Maintain display and cleanliness standards.
• Manage banking processes in the manager's absence.

Skills

Customer service

Teamwork

Initiative

Flexibility

Job description

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£12.21 per hour

Mandatory weekend working on a rotational basis

Want to see what it is like to be a part of our Retail team at EACH? Please click here.

Are you:

• Passionate about customer service & building community support for the charity.
• Enjoy working as part of a team but also work on your own initiative.
• Happy to work on your own at times.
• Flexible to work at the weekends.

The role:

• Working with the shop manager to maximise sales of donated and new stock.
• Supporting the shop volunteer team by providing guidance and direction to their efforts.
• Maintaining a high standard of display, presentation and cleanliness throughout the shop.
• In the absence of the manager, ensuring that all monies are banked, daily/weekly banking & reporting processes are followed and shop is opened and closed at end of day.