Retail Sales & Customer Experience Associate (Evenings/Weekends)

NEXT; Greater London; On-site; GBP 21,000 - 24,000; Part time

Benefits offered by this job

Staff discounts

Life assurance

Healthcare benefits

Job summary

NEXT is seeking a Sales Associate to deliver exceptional customer service and represent the brand in-store. You will engage with shoppers, share product knowledge and support store operations to maintain a high standard of presentation and service.

The role emphasizes teamwork, a customer-first mindset, and the ability to adapt in a fast-paced retail environment. Shifts include weekday and weekend evenings and some additional hours as needed.

Qualifications

• Strong communication and interpretation skills.
• Customer first mindset and positive attitude.
• Ability to learn quickly and adapt in a dynamic retail environment.
• Passion for retail and delivering high standards in everything you do.
• Flexibility to work evenings, weekends, holidays and varied shifts.

Responsibilities

• Deliver outstanding customer service across sales, fitting rooms and tills.
• Drive sales by recommending products and using suggestive sales techniques.
• Maintain a clean and welcoming store environment.
• Follow store procedures for handling returns, exchanges, and customer concerns.
• Support operational processes including restocking, back-of-house tasks, and store presentation.
• Work towards individual and team goals to contribute to store success.

Skills

Customer service

Communication

Sales

Teamwork

Job description

NEXT is seeking a Sales Associate to deliver exceptional customer service and represent the brand in-store. You will engage with shoppers, share product knowledge and support store operations to maintain a high standard of presentation and service.

The role emphasizes teamwork, a customer-first mindset, and the ability to adapt in a fast-paced retail environment. Shifts include weekday and weekend evenings and some additional hours as needed.