Customer Experience Associate | Flexible Store Shifts

NEXT; Falkirk; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Product discounts

Wardrobe allowance

VIP sale access

Staff Shop discounts

Sharesave program

Digital health services

Life assurance

Health plan for family

Financial wellbeing

Direct to Work

Network groups

Wellhub gym

Job summary

NEXT is hiring for a shop-based role in our store. You will provide fast, friendly service and help customers find the right products. You’ll share product knowledge, work across sales floors, stockrooms, and deliveries, and take charge of your own development in a fast-paced environment.

The role offers flexible working options and various staff benefits. Ideal candidates are friendly, calm under pressure and ready to contribute to a high-energy team.

Qualifications

• Friendly, calm and efficient in a busy environment.
• Strong communication and customer-focused approach.
• Willingness to learn and adapt in a fast-paced store.

Responsibilities

• Offer fast and friendly service to help customers find products.
• Share passion and knowledge about products to assist and upsell.
• Work across sales floors, stockrooms and deliveries.
• Take responsibility for your own development and growth.

Skills

Excellent communication

Customer service mindset

Team player

Flexibility

Job description

NEXT is hiring for a shop-based role in our store. You will provide fast, friendly service and help customers find the right products. You’ll share product knowledge, work across sales floors, stockrooms, and deliveries, and take charge of your own development in a fast-paced environment.

The role offers flexible working options and various staff benefits. Ideal candidates are friendly, calm under pressure and ready to contribute to a high-energy team.