Retail Sales Consultant (Part-time)

Searchandselect; Douglas; On-site; GBP 11,000 - 15,000; Part time

Job summary

Searchandselect is seeking a Temporary Retail Sales Consultant to join the team in the Isle of Man. This part-time position involves delivering a courteous, informed sales experience and supporting customers through information, purchasing help and after-sales service.

The role requires flexibility for select Thursday evenings and Sunday day shifts during the Christmas period (1 November to 31 December), with 30 hours per week and a temporary contract for approximately four months.

Qualifications

• Appreciation of the importance of customer service.
• Ability to deal with difficult customers.
• Enthusiasm for new technology.
• Ability to deal with and communicate effectively with customers and staff at all levels.
• Knowledge of Microsoft Office.
• An understanding of modern retail technology would be desirable.

Responsibilities

• Present an efficient and professional sales service for all customers.
• Always greet customers with a smile.
• Provide customers with honest and clear information.
• Clearly provide all the information a customer needs to make informed decision relating to their needs.
• Make sure all customers leave with a complete and working service.
• Demonstrate and sell products and services.
• Attend daily staff briefings before opening.
• Fully competent in the use of the computerised systems and other applications relevant to the sales process after training.
• Provide on-going support for all products and services available, by means of face to face, email, telephone contact, and strive to resolve all customer queries/complaints.
• Assist if required, in training of new members of the Retail team.
• Attend or partake in any training that may be required.
• Be aware of the commercial requirements of the company and the retail department in particular.
• Work to meet personal and group sales targets and process all orders within targets set by the Company.

Skills

Customer service

Communication

Technology enthusiasm

Team communication

Sales orientation

Tools

Microsoft Office

POS systems

Job description

Our client seeks a Temporary Retail Sales Consultant to join their team and deliver an efficient and professional service to customers seeking information, purchasing assistance, and after-sales support for a full range of products and services.

This is a part time role for 30 hours a week and will be a temporary contract for approximately 4 months.

You may be required to work selected Thursday evenings and Sunday day shifts during the Christmas trading period (1 November to 31 December).

Key Responsibilities:

• Present an efficient and professional sales service for all customers.
• Always greet customers with a smile.
• Provide customers with honest and clear information.
• Clearly provide all the information a customer needs to make informed decision relating to their needs.
• Make sure all customers leave with a complete and working service.
• Demonstrate and sell products and services.
• Attend daily staff briefings before opening.
• Fully competent in the use of the computerised systems and other applications relevant to the sales process after training.
• Provide on-going support for all products and services available, by means of face to face, email, telephone contact, and strive to resolve all customer queries/complaints.
• Assist if required, in training of new members of the Retail team.
• Attend or partake in any training that may be required.
• Be aware of the commercial requirements of the company and the retail department in particular.
• Work to meet personal and group sales targets and process all orders within targets set by the Company.

Key Skills and Experience:

• Appreciation of the importance of customer service.
• Ability to deal with difficult customers.
• Enthusiasm for new technology.
• Ability to deal with and communicate effectively with customers and staff at all levels.
• Knowledge of Microsoft Office.
• An understanding of modern retail technology would be desirable.

Quote job ref: 16756

Our client seeks a Temporary Retail Sales Consultant to join their team and deliver an efficient [...]