Retail Sales Associate: Team-Driven, Customer-First

Mountain Group; Ripon; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Monthly bonus

Colleague discount

28 days annual leave

Pension scheme

Employee assistance programme

Referral incentive

Job summary

Mountain Warehouse is seeking a Sales Assistant to help create a welcoming, high- presentation store and to deliver exceptional customer service. You’ll support stock, promotions, and smooth daily operations while representing our brand with enthusiasm.

You will thrive in a collaborative retail setting, building strong connections with customers and contributing to a positive team atmosphere. Energetic, reliable and communicative candidates are encouraged to apply.

Qualifications

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

Responsibilities

• Team Collaboration: Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Team Collaboration: Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Team Collaboration: Share knowledge and skills to support and train both new and existing team members.
• Operational Excellence: Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Operational Excellence: Accurately process transactions, handling various payment methods with efficiency.
• Operational Excellence: Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Operational Excellence: Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Operational Excellence: Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
• Customer Engagement: Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Customer Engagement: Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Customer Engagement: Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
• Sales & Performance: Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Sales & Performance: Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

Job description

Mountain Warehouse is seeking a Sales Assistant to help create a welcoming, high- presentation store and to deliver exceptional customer service. You’ll support stock, promotions, and smooth daily operations while representing our brand with enthusiasm.

You will thrive in a collaborative retail setting, building strong connections with customers and contributing to a positive team atmosphere. Energetic, reliable and communicative candidates are encouraged to apply.