Retail Sales Associate - PT

Clutch Canada; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A contemporary fashion brand is looking for a part-time Sales Associate in London. The role involves providing excellent customer service, assisting with purchases, and contributing to sales targets. Ideal candidates have previous customer-facing experience and are adaptable with a flexible work schedule required, including weekends.

Benefits

Sick time

Holiday pay

Commuter benefit

Bonus

Employee discount

Qualifications

• 6+ months customer facing sales experience preferred.
• Dependable with all store responsibilities.
• Flexible work schedule with weekend availability.

Responsibilities

• Provide excellent personalized customer service.
• Assist customers with purchases, returns, and exchanges.
• Contribute to personal and store sales targets.

Skills

Customer service

Sales driven

Organization skills

Technology savvy

Job description

Cuyana is now hiring a part-time retail Sales Associate for our Fillmore store location.

Are you a self-motivated team player? Do you go above and beyond for the customer? Then you may have the ideal skills to be part of our team!

Benefits: Sick time, holiday pay, commuter benefit, bonus, additional product incentive and generous employee discount.

RESPONSIBILITIES*

Sales & Client Interaction

• Comfortable greeting guests, checking Customers into appointments, requesting client information for further outreach
• Provide excellent personalized customer service and engagement through building relationships with clients
• Expert on product and brand knowledge, act as a Cuyana ambassador
• Assist customers with purchases, returns, exchanges
• Pull sizes and product from stock, assist with monogramming, bagging, and gift wrapping product
• Contribute to the daily personal and store sales targets

Operations & Stockroom

• Receive and process stock transfers
• Work with management on how to organize, prioritize based on sales, and maximize stock room space
• Maintain, clean, and organize stockroom and store, merchandise with direction from manager and product team
• Assist with showroom inventory organization and restocking, uphold all visual standards on the floor: tags, stuffing, steaming
• Process phone orders and coordinate in-store pick up, and courier same day deliveries (if available)
• Give back as part of the Cuyana Community (help teammates during peak season, support retail events, volunteer + community events)

*Responsibilities may change based on business needs

REQUIREMENTS

• 6+ months customer facing sales driven experience; Apparel / accessories contemporary brand and clienteling experience a plus
• Embody Cuyana's Fewer Better ethos
• Team player who thrives in fast paced environments
• Professional attitude and customer service focused
• Dependable with all store responsibilities
• Adaptable, and willing to jump in and help
• Strong organization, written and verbal communication skills
• Comfortable handling customer conversations and interactions
• Technology savvy
• Flexible work schedule - Weekend availability is required
• Able to bend, reach, lift, climb ladders, and move product; Able to carry 25 - 30 lbs
• Able to stand for extended periods at a time

A CONNECTION TO OUR VALUES

We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.

• Cultivate Community – you are honest, inclusive, and always willing to lend a hand
• Create Excellence – you are accountable, decisive, and drive for results
• Build & Evolve – you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way

Compensation range for this role is $20-22/hr, commensurate with experience