Retail Sales Associate (Part Time 8 Hours) (Fixed Term 3 Months)

PUMA; Bridgend; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join a leading sports brand as a retail associate in Bridgend. The role focuses on delivering exceptional customer service and achieving sales goals while upholding PUMA's brand values. Ideal candidates are driven, vibrant, and team-oriented, ready to thrive in a dynamic retail environment.

Qualifications

• Experience in customer service-oriented retail environment.
• Proven ability to exceed sales goals.

Responsibilities

• Ensure individual performance exceeds sales and KPIs.
• Maintain high standards of customer experience.
• Participate in Loss Prevention education.

Skills

Customer Service

Sales Goals

Communication

Job description

Bridgend, United Kingdom

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Talent

• Experience in a focused, customer service-oriented retail environment with a results-driven track record
• Proven ability to exceed sales goals
• Demonstrated ability to provide high levels of customer service
• Ability to reason through complex issues
• Effective communication skills
• Ability to present information to large groups

Your Mission

• Ensure individual performance consistently achieves or exceeds sales, KPIs, and profitability goals through effective customer service.
• Maintain high standards of customer experience within the store in accordance with PUMA's Brand Values and service standards.
• Complete all required training programs, both domestic and global, to drive results within the store.
• Participate in Loss Prevention education, training, and awareness programs.
• Be responsible for Loss Prevention and operational compliance within the store.
• Communicate merchandise opportunities to the Store Management team.
• Participate in new store openings and closings; travel may be required.
• Handle incoming and outgoing merchandise efficiently.
• Ensure all visual guidelines are executed and maintained, with the store's visual presentation meeting or exceeding PUMA standards.
• Maintain the physical condition of the store and communicate maintenance needs promptly.
• Comply with all policies, procedures, operational competencies, and key accountabilities.
• Maintain a safe and compliant working and shopping environment, reporting any issues to management.
• Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.

PUMA is an equal opportunity employer, welcoming applicants regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. We are committed to a discrimination-free workplace.

PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brands PUMA, Cobra Golf, and Stichd, and is headquartered in Herzogenaurach, Germany.