Retail Sales Associate - Fast-Paced, Customer-First

Sports Direct; Crawley Down; On-site; GBP 19,000 - 23,000; Full time

Job summary

Sports Direct in Crawley Down is seeking a friendly, customer-focused team member to greet customers, answer questions, and help them find the right product. You will deliver great service from the door to the till and keep the shop floor tidy and well-stocked.

You will also replenish shelves, process transactions quickly, promote offers, and upsell where appropriate. We value flexibility, reliability, and a teamwork mindset, with strong communication and a customer-first attitude.

Qualifications

• Relevant experience in retail or customer service is a bonus, but not essential.
• Will back you to learn on the job.
• Must be motivated to deliver results and take pride in your work.
• Flexible and reliable, especially through peak trade.
• Team-oriented with strong communication and a customer-first mindset.

Responsibilities

• Greet customers, answer questions, and help them find the right product.
• Deliver brilliant service at every touchpoint, from the door to the till.
• Keep the shop floor tidy, well-stocked, and visually on point.
• Replenish shelves and rails so the floor is always ready for the next customer.
• Process transactions quickly and accurately.
• Promote current offers and spot smart upsell opportunities.
• Work as one team to hit daily sales and service goals.

Skills

Positive attitude

Customer service experience

Strong communication

Team player

Motivation to deliver results

Flexibility

Job description

Sports Direct in Crawley Down is seeking a friendly, customer-focused team member to greet customers, answer questions, and help them find the right product. You will deliver great service from the door to the till and keep the shop floor tidy and well-stocked.

You will also replenish shelves, process transactions quickly, promote offers, and upsell where appropriate. We value flexibility, reliability, and a teamwork mindset, with strong communication and a customer-first attitude.