Retail Sales Associate - Covent Garden (Part Time, 16hrs)

Vuori; London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading activewear brand in London is seeking a Retail Sales Associate to foster customer relationships and deliver exceptional service. In this role, you will work towards sales goals, maintain store operations, and provide insightful product knowledge. If you're passionate about customer experience and love to work in a dynamic team, we want to hear from you!

Qualifications

• Must be available to work nights, weekends, and holidays.
• Ability to develop relationships with customers and colleagues.
• Excellent communication and interpersonal skills.

Responsibilities

• Forge lasting relationships with customers.
• Achieve sales goals in a team-based commission environment.
• Keep the retail store clean and visually appealing.

Skills

Relationship building

Customer service

Communication skills

Organizational skills

Problem-solving

Job description

Job Description

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a positive outlook.

Create an unforgettable customer experience

• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic, and engaging manner.
• Prepare fitting rooms, find sizes, and provide honest, knowledgeable feedback regarding merchandise style and fit.

Be the business

• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Assist in completing projects while maintaining focus on customer experience.
• Communicate inventory needs to support business goals.

Operations

• Ensure the sales floor is stocked every evening.
• Collaborate with management on inventory management.
• Keep the retail store clean, including floors and bathrooms.
• Understand and execute cash control procedures, including bank deposits and petty cash.
• Assist in implementing and maintaining all merchandising and visual directives.
• Keep the selling floor neat, organized, and visually appealing at all times.
• Identify and communicate product concerns promptly.

Qualifications

• Must be available to work nights, weekends, and holidays.
• Adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Handle customer concerns positively and proactively.
• Prioritize multiple tasks in a fast-paced environment.
• Quickly learn new procedures and processes.
• Strong organizational and follow-through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability, and initiative.
• Eager to develop new skills and responsive to feedback.