Retail Sales Associate (24 Hours, Covent Garden)

Vuori; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Vuori is looking for a Retail Sales Associate in London, responsible for forging connections with customers and embodying the brand values. You will ensure excellent customer service, achieve sales goals, and maintain a pleasant shopping environment. Competitive hourly rate with potential commission awaits successful applicants.

Benefits

Paid Time Off

Wellness & Fitness benefits

Qualifications

• Must be available to work nights, weekends and holidays.
• Ability to positively handle customer concerns.
• Strong organizational skills and follow-through.

Responsibilities

• Create an unforgettable customer experience.
• Achieve sales goals in a team-based commission.
• Maintain sales floor cleanliness and organization.

Skills

Customer Relationship Skills

Communication Skills

Organizational Skills

Interpersonal Skills

Problem-Solving Skills

Job description

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Client:

Vuori

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8ab3626dedcd

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Job Description

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.

What you'll get to do:

Create an unforgettable customer experience

• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business

• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Assist in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.

Operations

• Ensure the sales floor is stocked every evening.
• Collaborate with management in areas of inventory management.
• Ensure the retail store is cleaned on a regular basis – including floors and bathroom.
• Understand and execute cash control procedures including bank deposits, petty cash.
• Assist in the implementation and maintenance of all merchandising/visual directives.
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
• Identify and communicate product concerns in a timely manner.

Qualifications

Who you are:

• Must be available to work nights, weekends and holidays.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Additional Information

Our investment in you:

At Vuori, we’re proud to offer the following to our employees:

• Paid Time Off
• Wellness & Fitness benefits

The hourly range for this role is £, plus team pooled commission.

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.