Retail Sales Associate - 16 Hours

PUMA Group; Portsmouth; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein innovatives Unternehmen sucht engagierte Einzelhandelsmitarbeiter, die sich leidenschaftlich für Kundenservice und Verkauf einsetzen. In dieser Rolle haben Sie die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, in dem Teamgeist und individuelle Talente geschätzt werden. Sie werden dafür verantwortlich sein, die Verkaufsziele zu erreichen, eine herausragende Kundenerfahrung zu bieten und sicherzustellen, dass die Markenstandards eingehalten werden. Wenn Sie eine proaktive Einstellung haben und gerne in einem Team arbeiten, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Erfahrung im Einzelhandel mit Fokus auf Kundenservice und Verkaufsziele.
• Fähigkeit, hohe Kundenservicestandards zu liefern.

Responsibilities

• Sicherstellen, dass die Verkaufsziele und KPIs erreicht werden.
• Teilnahme an Schulungen zur Verlustvermeidung und Einhaltung der Betriebsstandards.

Skills

Kundenservice

Verkaufskompetenz

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Job description

SPEED & SPIRIT are key qualities we seek in our candidates, guided by simple values that inspire us to BE DRIVEN in performance, BE VIBRANT in our sporting legacy, BE TOGETHER in team spirit, and BE YOU to showcase individual talent and experience. Applying for a job at PUMA is straightforward; all genders are welcome. Click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

1. Ensure individual performance consistently meets or exceeds sales, KPIs, and profitability goals through effective customer service.
2. Maintain high standards of customer experience in accordance with PUMA’s Brand Values and service standards.
3. Complete all required training programs, both Domestic and Global, to drive results within the store.
4. Participate in Loss Prevention education, training, and awareness programs.
5. Manage Loss Prevention and operational compliance within the store.
6. Communicate merchandise opportunities to the Store Management team.
7. Participate in new store openings and closings; travel may be required.
8. Handle the execution and processing of merchandise, both incoming and outgoing.
9. Ensure all visual merchandising guidelines are executed and maintained, ensuring the store’s visual presentation meets or exceeds PUMA standards.
10. Maintain the physical condition of the store according to guidelines and communicate maintenance needs promptly.
11. Comply with all Policies & Procedures, operational standards, and key accountabilities.
12. Maintain a safe and compliant shopping and working environment; report any issues to management.
13. Work non-traditional hours, including weekends, evenings, holidays; overtime may be required.

YOUR TALENT:

1. Experience in a customer service-focused retail environment with a results-driven track record.
2. Proven ability to exceed sales goals.
3. Ability to deliver high levels of customer service.
4. Strong reasoning skills for complex issues.
5. Effective communication skills.
6. Ability to present information to large groups.

PUMA employs over 19,000 people across 120+ countries. The PUMA Group owns the brands PUMA, Cobra Golf, and stichd, headquartered in Herzogenaurach, Germany.

PUMA is committed to equal opportunity employment, welcoming applicants regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. We uphold principles of equality and do not tolerate harassment or discrimination of any kind.