Retail Sales Associate

TN United Kingdom; United Kingdom; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for a Merchandise Host/Hostess to join their vibrant team on board a cruise ship. This role offers a unique opportunity to create unforgettable shopping experiences for guests while working in a diverse and inclusive environment. As a Merchandise Host/Hostess, you will be responsible for exceeding sales goals, supporting various retail locations, and ensuring guest satisfaction. If you are passionate about retail and eager to work in a dynamic setting at sea, this is the perfect opportunity to grow both personally and professionally. Join a team that values excellence and creativity, and embark on a journey filled with adventure and magic.

Qualifications

• Minimum six months of experience in retail or sales in a fast-paced environment.
• Strong communication skills, both verbal and written.

Responsibilities

• Achieve and/or exceed sales plan and support onboard retail locations.
• Create magical shopping experiences by upholding safety and courtesy.

Skills

Communication Skills

Sales Skills

Customer Service

Teamwork

Job description

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Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and forming genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

We are currently recruiting for the position of Merchandise Host/Hostess for Disney Cruise Line.

You will report to the Retail Manager.

Responsibilities:

• Achieve and/or exceed sales plan
• Support onboard retail locations and proactively sell ship/island merchandise in fixed and mobile retail locations; product focus could include but is not limited to DCL specialty merchandise, onboard art program, duty free products, liquor, perfumes and jewellery
• Create magical shopping experiences by upholding and modelling safety, courtesy, show & efficiency

Basic Qualifications:

• Minimum six months of experience in retail or sales in a fast-paced environment
• Strong communication skills, both verbal and written
• Demonstrate enthusiasm and passion for the Disney product, characters and storytelling
• Ability to demonstrate a focus towards exceeding Guest satisfaction and sales goals in order to exceed incentive targets which impacts the individual, team and overall
• Must be able to lift and/or move 40 pound items

Additional Information:

This is a shipboard role

You must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
• Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
• Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
• If applicable, be willing to share a confined cabin with other crew members and appreciate working and living in a multicultural environment that has strict rules and regulations

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
• Complete a pre-employment medical
• Obtain a criminal background check
• Bring approved work shoes

Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

About Disney Cruise Line:

A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard the fleet of four ships – the Disney Magic, Disney Wonder, Disney Dream and Disney Fantasy – and Disney's private island paradise in the Bahamas - Castaway Cay, crew members provide guests with unparalleled service, enchanting storytelling and immersive family entertainment that only Disney can deliver.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.