Retail Sales Associate

Vervoe LLC; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

Vervoe LLC is looking for a Retail Sales Associate to be the primary contact point for customers in a retail store in the United Kingdom. This role involves assisting customers with their purchases, processing transactions, meeting sales targets, and performing visual merchandising tasks. Candidates must be customer-focused with skills in attention to detail, active listening, and sales. This position offers an opportunity to engage with customers and contribute to the store's performance.

Qualifications

• Customer-focused and empathetic with strong verbal communication skills.
• Ability to handle diverse customers and circumstances.
• Must possess resilience and learning agility.

Responsibilities

• Assist with picking and packing online orders as required.
• Meet & exceed daily sales targets.
• Engage with and serve customers.
• Open and close the store.
• Handle cash transactions and clean the store.
• Secure merchandise following security protocols.
• Perform stockroom duties.

Skills

Attention to Detail

Sales

Active Listening

Job description

Retail Sales Associate

Customer Service

A Retail Sales Associate is the first contact point for a customer in a retail store. They are tasked with helping customers make buying decisions and will process the transaction and also upsell the customer as required. Retail Sales Associates will also carry out visual merchandising tasks and inventory management.

Day-to-Day Tasks

• Assist with picking and packing online orders as required
• Meet & exceed daily sales targets
• Customer engagement & service
• Opening and closing store
• Cash handling
• Cleaning of the store
• Secure merchandise by following all security systems' protocol
• Stockroom duties

Retail Sales Associate Definition

A Retail Sales Associate helps customers find merchandise and purchase products in a physical store. Their duties include ensuring the store is appropriately stocked, assisting customers as needed and performing transactions like sales and returns. They will also maintain the shop floor and perform ad hoc requests as needed.

Skills Needed

A retail sales associate must be customer-focused and empathetic. Because each customer is different, a retail sales associate needs to have skills in resilience and learning agility. They must also have exceptional verbal communication skills.

• Attention to Detail
• Sales
• Active Listening