Retail Sales Associate

Fleet Feet Sports; Scotland; On-site; GBP 20,000 - 25,000; Full time

Job summary

Fleet Feet Sports is hiring an 'Outfitter' who will play a crucial role in enhancing customer experiences and building relationships. The position involves recommending products, providing personalized solutions, and supporting community involvement. Join a passionate team in a vibrant and fun environment, where running truly changes everything.

Benefits

High energy and fun atmosphere

Training and advancement opportunities

Community involvement and service activities

Training Program and Product Discounts

Passionate team members

Qualifications

• Available for flexible schedules including evenings and weekends.
• Experience in a customer-facing sales environment preferred.
• Passionate, positive, self-motivated and detail-oriented.

Responsibilities

• Recommend gear and products to customers.
• Build meaningful relationships with customers and peers.
• Deliver the best customer experience.

Skills

Customer service

Collaboration

Proactive learning

Sound decision making

Communication

Adaptability

Job description

Our Company


Overview:

We believeRunning Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.

Responsibilities:

As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.

Qualifications:

• Available to work a flexible schedule, including, days, evenings, weekends, and holidays
• Experience in a customer-facing sales environment preferred
• Proactive learner and sound decision maker
• Passionate, positive, self-motivated and detail-oriented
• Accountable and adaptable
• Does the right thing
• Collaborative and customer-centric
• Willing to go above and beyond when needed
• Communicate professionally with customers and team
• Deliver the best customer experience by outfitting each customer that walks through the door
• Support all Fleet Feet initiatives, activities, and functions

Perks:

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.