Retail Sales Associate

PUMA North America, Inc.; Gloucester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A global sportswear retailer in Gloucester is seeking a Customer Experience Associate to provide high standards of service and support sales in their store. The ideal candidate will have experience in retail, strong communication skills, and the ability to work flexible hours. This role offers a competitive hourly wage and benefits.

Benefits

Benefits

Qualifications

• 1 – 2 years’ experience in a customer service-oriented retail environment.
• Strong ability to lift/carry up to 30 pounds regularly.

Responsibilities

• Provide high standards of customer experience in the store.
• Achieve or exceed sales and profitability targets.
• Maintain store cleanliness and compliance with visual merchandising.

Skills

Customer service orientation

Team player

Communication skills

Ability to learn quickly

Basic MS Office proficiency

Job description

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.

1. Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs, and profitability targets.
2. Responsible for accurately processing sales transactions at checkout, securely and quickly.
3. Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards.
4. Responsible for the execution and processing of incoming and outgoing merchandise.
5. Required to comply with all Policies & Procedures, operational core competencies, and key accountabilities.
6. Responsible for maintaining a safe, healthy, and compliant working and shopping environment.
7. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• 1 – 2 years’ experience in a customer service-oriented retail environment (preferably apparel/footwear).
• Strong team player and communication skills.
• Ability to learn quickly.
• Knowledge of computer skills, basic MS Office proficiency.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $15.49 - $18.49/hour + Benefits. Pay may vary depending on job-related knowledge, skills, and experience.

SPEED & SPIRIT embodies values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talents and experiences shine. Applying for a job at PUMA is easy: simply click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. It is our policy to prohibit discrimination and harassment of any kind and to provide equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran status, or any other characteristic protected by law.