Retail Sales Associate

PUMA; City of Edinburgh; On-site; GBP 22,000 - 25,000; Full time

Job summary

PUMA is looking for a dedicated retail associate to join their team in Edinburgh. The position requires delivering excellent customer service, achieving sales targets, and maintaining store standards. Ideal candidates should have experience in retail and strong communication skills. Join a vibrant team to drive performance and showcase your talent.

Qualifications

• 1–2 years’ experience in retail, preferably apparel/footwear.
• Ability to lift up to 30 pounds regularly.

Responsibilities

• Provide high standards of customer experience.
• Achieve sales, KPIs, and profitability targets.
• Process sales transactions accurately.
• Maintain store cleanliness and compliance.

Skills

Customer service orientation

Strong team player

Good communication skills

Adaptability

Basic computer skills

Tools

MS Office

Job description

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Job Responsibilities

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs, and profitability targets.
• Accurately process sales transactions at checkout securely and quickly.
• Maintain the cleanliness and order of the store, ensuring compliance with all visual merchandising guidelines according to PUMA standards.
• Execute and process incoming and outgoing merchandise.
• Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
• Maintain a safe, healthy, and compliant working and shopping environment.
• Work non-traditional hours including weekends, evenings, and holidays; overtime may be required.

Your Talent

• 1–2 years’ experience in a customer service-oriented retail environment, preferably in apparel or footwear.
• Strong team player with good communication skills.
• Ability to learn quickly and adapt.
• Basic computer skills, including MS Office programs.
• Ability to lift, carry, push, or pull up to 30 pounds regularly.

SPEED & SPIRIT define our values: BE DRIVEN in performance, BE VIBRANT in our legacy, BE TOGETHER in team spirit, and BE YOU to showcase individual talent. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment of any type and provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, gender, disability, veteran status, or other protected characteristics.