Retail Sales Associate

Fleet Feet Sports; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking passionate and customer-centric individuals to join their dynamic team as Outfitters. In this role, you will be the heart of the brand, providing personalized solutions and exceptional service to customers. With a focus on community involvement and a fun atmosphere, this position offers a chance to make a real impact while enjoying the thrill of the retail environment. If you are self-motivated, detail-oriented, and ready to go above and beyond, this opportunity could be your next great adventure in the world of running and retail.

Benefits

Hohe Energie und Spaß Atmosphäre

Schulungs- und Aufstiegsmöglichkeiten

Gemeinschaftsengagement

Schulungsprogramm und Produktvergünstigungen

Leidenschaftliche Teammitglieder

Bonusmöglichkeiten

Qualifications

• Erfahrung in einer kundenorientierten Verkaufsumgebung ist bevorzugt.
• Proaktive Lernfähigkeit und gute Entscheidungsfindung sind wichtig.

Responsibilities

• Empfehlen von Ausrüstung und Produkten für Kunden.
• Aufbau und Pflege bedeutungsvoller Beziehungen zu Kunden und Partnern.

Skills

Kundenservice

Verkaufserfahrung

Entscheidungsfindung

Teamarbeit

Kommunikationsfähigkeiten

Job description

Overview

We believe Running Changes Everything. With more than 270 stores and growing, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.

Responsibilities

As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.

Qualifications

• Available to work a flexible schedule, including, days, evenings, weekends, and holidays
• Experience in a customer-facing sales environment preferred
• Proactive learner and sound decision maker
• Passionate, positive, self-motivated and detail-oriented
• Accountable and adaptable
• Does the right thing
• Collaborative and customer-centric
• Willing to go above and beyond when needed
• Communicate professionally with customers and team
• Deliver the best customer experience by outfitting each customer that walks through the door
• Support all Fleet Feet initiatives, activities, and functions

Perks

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members
• Bonus opportunities

Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.