Retail Sales Assistants

Mamas & Papas; Malmesbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

Mamas & Papas is seeking enthusiastic Sales Assistants for its new Charlton store. The role involves supporting customers with personalized shopping experiences and consultations, ensuring memorable moments during first-time purchases. Join a diverse and committed team, where exceptional customer service is celebrated.

Benefits

33 days holiday, increasing to 40 with service

Buy & Sell holiday schemes

Company Bonus Schemes

Employer pension contribution from day 1

Staff discounts for family & friends

Offers & discounts across various external organizations

Subsidized health & critical illness cover

Family-related leave policies

Support for Loss and Bereavement

Employee Recognition Schemes

Qualifications

• Background in retail, sales, or customer service.
• Enjoys making customers smile and creating memorable experiences.

Responsibilities

• Support customers through in-store personal shopping.
• Conduct car seat consultations and parent-to-be events.
• Create magical moments with first-time purchases.

Skills

Customer Service

Sales

Retail Experience

Job description

Join our store teams at Mamas & Papas, where we provide a warm, reassuring environment with friendly faces offering product insight, knowledge, and trust. Our teams support customers through in-store personal shopping, car seat consultations, parent-to-be events, and guiding families on their parenting journey. They help create magical moments with first-time purchases like prams, cots, baby changing tables, or outfits for special occasions.

The Role of Sales Assistant / Consultant

Our Sales Consultant / Sales Assistant teams are ambassadors of these moments and are central to our business. We are expanding and looking for talented Sales Assistants to join our new Mamas & Papas Charlton store.

This role involves various shifts, including evenings and weekends. (Apply to discuss your availability)

If you have a background in retail, sales, or customer service and enjoy making customers smile and creating memorable experiences, we would love to hear from you.

No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.

We are committed to diversity and inclusion, celebrating all cultures, ethnicities, and gender preferences through our campaigns and actions.

Benefits include:

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1
• Staff discounts for family & friends
• Offers & discounts across various external organizations
• Subsidized health & critical illness cover
• Family-related leave policies, including enhanced maternity, IVF, surrogacy, paternity, adoption, and shared parental leave
• Foster Care & Carers Leave
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition Schemes

We aim to create a sustainable future, welcoming new generations of children and fostering opportunity and hope. Learn more about our "For the Future" commitment on our website.

And, of course, you'll be working with a fantastic team.

(NB*: Benefits subject to individual schemes and contract terms)

We're Award-Winning!

Finalists: 2024 - Retail Week - "Happiest Retailer to Work For"