Retail Sales Assistant - Keyholder

Retail Trust; Lamesley; On-site; GBP 20,000 - 24,000; Part time

Job summary

A leading retail brand in Lamesley seeks a Retail Sales Assistant to inspire customers in a welcoming store environment. Responsibilities include customer interaction, managing stock deliveries, and occasional keyholder duties. The ideal candidate will be enthusiastic, positive, and able to multitask effectively. Competitive perks include discounts, healthcare plans, and various support programs.

Benefits

25% Colleague Discount

Access to online discounts

Enhanced family leave options

28 days holiday (including bank holidays)

Can-Do Academy for skill development

Early access to wages with Wagestream

Employee Assistance Programme

Healthcare Cash Plan

Long service awards

Pension and life assurance

Qualifications

• Experience in a retail environment is preferred.
• Ability to handle fast-paced situations.
• Age requirement for keyholding responsibility (over 18).

Responsibilities

• Greet customers and provide recommendations.
• Open and close the store when needed.
• Manage stock deliveries and merchandising.

Skills

Positivity

Creativity

Resilience

Multitasking

Job description

As a Retail Sales Assistant at The Works, you'll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play! You'll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating.

Our Culture The Works is an awesome place to work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners.

Skills / Behaviours That Will Set You Apart

• Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
• Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
• Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!

Keyholder Responsibilities

If you're over 18, you'll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don't worry we'll train you to do this.

There are a lot of valuable skills to learn here that will benefit you in the future. You'll also receive our additional keyholding pay enhancement when holding keys.

Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.

Our Purpose

To inspire reading, learning, creativity and play - making lives more fulfilled

Our Values

We are Crafty | We are Caring | We are Can-do We Listen. We Care

Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked!

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

12 hour contract

Why The Works?

10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together.

Our Perks Are 'The Works'

• 25% Colleague Discount! - Plus, exclusive Double Discount days!
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
• Holiday - 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
• Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens!
• Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
• 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
• Healthcare Cash Plan - To support your everyday healthcare costs.
• And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.