Retail Sales Assistant/Driver - Tunbridge Wells (12 hours)

Majestic; Royal Tunbridge Wells; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading wine retailer is seeking a Retail Sales Assistant/Driver in Royal Tunbridge Wells. The role involves driving sales, providing excellent customer service, and managing store operations. The ideal candidate is self-motivated and possesses a full UK driving license for at least 12 months. Competitive salary, performance bonus, and career development opportunities are offered.

Benefits

Competitive salary

Performance bonus

Up to 20% staff discount

Career development opportunities

Company pension plan

Life assurance

29 days holiday

Uniform provided

Wine tasting events

Access to Retail Trust support

Qualifications

• Demonstrated customer experience and service skills.
• Self-motivated, able to work both independently and as part of a team.
• Passion for wine and eagerness to learn.

Responsibilities

• Support store team with sales performance and operations.
• Deliver exceptional customer service to drive loyalty.
• Manage store appearance and compliance.

Skills

Time-management

Customer service

Communication

Problem-solving

Adaptability

Education

Full UK/EU/EEA driving licence for at least 12 months

WSET Level 2 knowledge preferred

Job description

Social network you want to login/join with:

Retail Sales Assistant/Driver - Tunbridge Wells (12 hours), Royal Tunbridge Wells

col-narrow-left

Client:

Location:

Royal Tunbridge Wells, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

2ab6d83e9664

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

col-wide

Job Description:

Fancy joining the UK’s number one Wine Specialist?

Majestic Wine Tunbridge Wells are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!

Who are we?

Majestic is the UK’s largest specialist wine retailer, operating a network of stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.

The Role

As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.

Key Responsibilities

At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.

Therefore, we are looking for people who:

Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery

Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases

Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.

Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.

Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.

Take accountability and pride for the physical appearance and maintenance of your store both internally & externally

Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.

Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together

Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.

Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.

As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.

Knowledge & Skills Required

Excellent time-management, delegation and problem-solving skills

Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer

Self-motivated, able to thrive when working alone and as part of a team

A can-do attitude with a passion for seeing problems through to solutions

Adaptable and resilient to meet the ever-changing demands of our business

Excellent communication and time management skills

Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications

Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points

What is in it for you:

Competitive Salary & Performance Bonus

Up to 20% staff discount

Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!

Fantastic incentives that take you around the world to explore our different vineyards.

A contributory Company Pension Plan

Life Assurance (Worth 2times your annual salary)

Uniform provided

29 days holiday, including public and bank holidays.

PLUS invites to wine tasting events.

Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.

Company maternity, paternity and adoption leave after 26 weeks.

Long service rewards.

Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.

Job Specifics:

Contract:Permanent

Must be able to work weekends and evenings

Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.