Retail Sales Assistant/Driver - Reigate (21 Hours)

Majestic; Reigate; On-site; GBP 12,000 - 20,000; Full time

Job summary

Join a leading UK Wine Specialist as a Sales Assistant in Reigate, where you will support driving sales performance and providing exceptional customer service. This role requires a passion for retail, a willingness to learn about wine, and a commitment to enhancing the shopping experience for customers. With a focus on teamwork and personal development, you'll find plenty of opportunities for career growth and development.

Benefits

Up to 20% staff discount

Career development opportunities

Uniform provided

Access to Retail Trust benefits

Qualifications

• Ability to deliver exceptional customer experience to every customer.
• Self-motivated and able to work alone or as part of a team.
• Adaptable and resilient to changing demands.

Responsibilities

• Support the store team with driving sales performance.
• Deliver exceptional customer service to optimise KPI performance.
• Take ownership of store appearance and maintenance.

Skills

Time-management

Delegation

Problem-solving

Customer experience

Communication

Education

Level 2 WSET wine qualification

Full UK/EU/EEA driving licence

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Location:

Reigate, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

afe00a80ceda

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

col-wide

Job Description:

Fancy joining the UK’s number one Wine Specialist?

Majestic Wine Reigate are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!

The Role

As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.

Key Responsibilities

At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.

Therefore, we are looking for people who:

Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery

Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases

Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.

Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.

Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.

Take accountability and pride for the physical appearance and maintenance of your store both internally & externally

Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.

Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together

Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.

Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.

As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.

Knowledge & Skills Required

Excellent time-management, delegation and problem-solving skills

Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer

Self-motivated, able to thrive when working alone and as part of a team

A can-do attitude with a passion for seeing problems through to solutions

Adaptable and resilient to meet the ever-changing demands of our business

Excellent communication and time management skills

Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications

Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points

What is in it for you:

Up to 20% staff discount

Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!

Uniform provided

Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.

Job Specifics:

Contract: Permanent

Hours: 21 Hours Per Week (evening and weekend work required)

Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.