Retail Sales Assistant/Driver - Gloucester (10 Hours)

Majestic; Gloucester; On-site; GBP 10,000 - 15,000; Part time

Job summary

Join a leading wine specialist as a Sales Assistant in Gloucester! This role offers the chance to develop customer service skills and work in an exciting retail environment. You'll support store performance, uphold high customer service standards, and enjoy benefits like staff discounts and career progression opportunities.

Benefits

Up to 20% staff discount

Career development opportunities

Uniform provided

Access to Retail Trust benefits

Qualifications

• Ability to deliver exceptional customer experience.
• Self-motivated and team-oriented.
• Adaptable to changing demands.

Responsibilities

• Drive sales performance and deliver exceptional customer service.
• Maintain the physical appearance of the store and manage operational tasks.
• Support the team to exceed targets through focus on KPI delivery.

Skills

Time-management

Problem-solving

Communication

Customer service

Job description

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Client:

Location:

Gloucester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

90c1d2b71e82

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Fancy joining the UK’s number one Wine Specialist?

Majestic Wine Gloucester are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!

The Role

As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.

Key Responsibilities

At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.

Therefore, we are looking for people who:

Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery

Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases

Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.

Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.

Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.

Take accountability and pride for the physical appearance and maintenance of your store both internally & externally

Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.

Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together

Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.

Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.

As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.

Knowledge & Skills Required

Excellent time-management, delegation and problem-solving skills

Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer

Self-motivated, able to thrive when working alone and as part of a team

A can-do attitude with a passion for seeing problems through to solutions

Adaptable and resilient to meet the ever-changing demands of our business

Excellent communication and time management skills

Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications

Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points

What is in it for you:

Up to 20% staff discount

Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!

Uniform provided

Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.

Job Specifics:

Contract: Permanent

Hours: 10 Hours Per Week (evening and weekend work required)

Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.