Retail Sales Assistant

TN United Kingdom; Ponteland; On-site; GBP 20,000 - 24,000; Part time

Job summary

An established industry player is seeking a Retail Sales Assistant to join their Ponteland store. This role offers a fantastic opportunity to engage with customers, ensuring they receive the best service possible. You will be part of a vibrant team, dedicated to creating a positive shopping environment. With a focus on kindness and teamwork, you'll help manage stock and merchandise while also enjoying generous employee benefits, including a clothing allowance and discounts. If you're passionate about customer experiences and thrive in a dynamic setting, this role is perfect for you.

Benefits

28 days holiday (pro-rata)

Generous clothing allowance

Employee discounts

Health cash-plan

Long service award

Qualifications

• Enthusiastic about providing a positive customer experience.
• Open to change and willing to work towards KPIs.

Responsibilities

• Deliver a true and honest customer experience.
• Manage store stockrooms and ensure effective replenishment.
• Serve customers in a helpful and pleasant manner.

Skills

Customer Service

Flexibility

Teamwork

Technology Engagement

Job description

As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join our Ponteland store.

Our store Is located inDobbies Garden Centre, Street House Farm, Ponteland, Newcastle-upon-Tyne, NE20 9BT

Who are Cotton Traders?

CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

What’s in the role and what are looking for?

We are looking for an enthusiastic Retail Sales Assistant to work 16 hours per week. You will be working alongside brilliant colleagues and be able provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.

Traditionally, our Sales Assistants are responsible for: -

• Delivering a true and honest customer experience, treating those as you yourself would like to be treated
• Helping to merchandise the store in line with our brand guidance
• Managing store stockrooms, ensuring effective replenishment and stock control
• Serving customers in a helpful and pleasant manner.
• Being kind to colleagues and others to create a happy and engaging workplace

Key skills and behaviours that we look for: -

• Passionate about people and customer experiences
• Kind with morally sound values
• Open to change and challenge
• Flexibility
• Willing to work towards KPIs
• Competent with computers and willing to engage with technology

What’s on offer?

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things: -

• 28 days holiday (including bank holidays, pro-rata)
• Very generous clothing allowance
• Employee discounts for you and your family
• Health cash-plan
• Long service award

This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.

What happens next?

Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.