Retail Sales Assistant

Cotton Traders Limited; Northam; On-site; GBP 11,000 - 12,000; Part time

Benefits offered by this job

Hourly rate

Part-time 16h/wk

28 days holiday

Clothing allowance

Employee discounts

Health cash plan

Long service award

Job summary

Cotton Traders Limited in Bideford is seeking a part-time Retail Sales Assistant to join our team. You will deliver an engaging customer experience alongside supportive colleagues while upholding our brand values.

We recruit for attitude and pride ourselves on an army of positive, helpful and kind individuals who love what they do and represent our great brand. The role is 16 hours per week at up to £12.71 per hour, with 28 days holiday pro-rata, a clothing allowance, employee discounts, health

Qualifications

• Attitude and customer focus are the key for CT roles.
• Willingness to learn and adapt to brand standards.
• Comfort with using computer systems and tech.

Responsibilities

• Deliver true and honest customer experiences and greet customers.
• Help merchandise the store in line with brand guidance.
• Manage stockrooms, replenishment and stock control.
• Serve customers in a helpful and pleasant manner.
• Be kind to colleagues to create a happy workplace.

Skills

Attitude

Customer experience

Adaptability

Kindness

Tech competency

KPIs

Tools

Point of sale systems

Job description

As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join our Bideford team.

Who are Cotton Traders?

CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

What’s in the role and what are looking for?

We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.

Traditionally, our Sales Assistants are responsible for: -

• Delivering a true and honest customer experience, treating those as you yourself would like to be treated
• Helping to merchandise the store in line with our brand guidance
• Managing store stockrooms, ensuring effective replenishment and stock control
• Serving customers in a helpful and pleasant manner.
• Being kind to colleagues and others to create a happy and engaging workplace

Key skills and behaviours that we look for: -

• Passionate about people and customer experiences
• Kind with morally sound values
• Open to change and challenge
• Flexibility
• Willing to work towards KPIs
• Competent with computers and willing to engage with technology

What’s on offer?

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things: -

• Up to £12.71 per hour, working 16 hours per week
• 28 days holiday (including bank holidays, pro-rata)
• Very generous clothing allowance
• Employee discounts for you and your family
• Health cash-plan
• Long service award

This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.