Retail Sales Assistant

Cotton Traders; Oakham; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Clothing allowance

Employee discounts

Health cash-plan

Long service award

28 days holiday (pro‑rata)

Job summary

Cotton Traders in Oakham is seeking a Retail Sales Assistant to join our team. You’ll deliver an engaging customer experience, support store merchandising, and help ensure smooth stock replenishment.

We value attitude and teamwork above all, with a friendly, helpful approach and a willingness to meet KPIs. The role is part-time, with up to £12.71 per hour and a generous benefits package including clothing allowance and staff discounts.

Qualifications

• Experience in delivering high-quality customer service in a fast-paced retail environment.
• Positive attitude and ability to work well within a team.
• Willingness to learn, adapt to change and hit performance KPIs.

Responsibilities

• Deliver an honest and helpful customer experience.
• Assist with store merchandising in line with brand guidance.
• Manage stockrooms and replenishment to keep shelves well stocked and organized.
• Serve customers in a friendly, efficient manner.
• Contribute to a positive and engaging workplace culture.

Skills

Customer experience

Attitude & teamwork

Flexibility

Computer literacy

Tools

POS system

Stock management tools

Job description

As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant to join our Oakham team.

Who are Cotton Traders?

CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

What’s in the role and what are looking for?

We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.

Traditionally, our Sales Assistants are responsible for: -

• Delivering a true and honest customer experience, treating those as you yourself would like to be treated
• Helping to merchandise the store in line with our brand guidance
• Managing store stockrooms, ensuring effective replenishment and stock control
• Serving customers in a helpful and pleasant manner.
• Being kind to colleagues and others to create a happy and engaging workplace

Key skills and behaviours that we look for: -

• Passionate about people and customer experiences
• Kind with morally sound values
• Open to change and challenge
• Flexibility
• Willing to work towards KPIs
• Competent with computers and willing to engage with technology

What’s on offer?

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things: -

• Up to £12.71 per hour, working 4 hours per week, including working either Saturday or Sunday
• 28 days holiday (including bank holidays, pro-rata)
• Very generous clothing allowance
• Employee discounts for you and your family
• Health cash-plan
• Long service award

This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.