Retail Sales Assistant

Dreams Ltd; Macclesfield; On-site; GBP 28,000 - 33,000; Full time

Job summary

Join a leading bed retailer as a Bed Expert in Macclesfield, where your role is to provide exceptional customer service and help customers find their perfect mattress. Enjoy a competitive salary, uncapped commission, and various employee benefits in a fun and friendly environment.

Benefits

Commission

Colleague Discounts

Buy-in Schemes

Learning and Development

Wellbeing Support

Enhanced Maternity & Paternity Pay

Qualifications

• Exceptional service to customers by listening to their needs.
• Guiding customers in choosing high-value purchases.

Responsibilities

• Assist customers in-store, from greeting to advising on purchases.
• Maintain store appearance and cleanliness.

Skills

Customer Service

Sales

Job description

About us:

At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.

Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.

With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.

Dreams. Love your job.

In your dream role, you`ll receive:

• Competitive salary: £28,000 achievable on target earnings
• Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
• Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
• Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
• Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team. There are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
• Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
• New in 2024 - enhanced maternity & paternity pay

The job:

Working as part of our Retail team in Macclesfield, you will be a vital part of the store`s success.

We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.

Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day:

• Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
• Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
• Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
• Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.