Retail Sales Assistant

TN United Kingdom; London; On-site; GBP 29,000 - 35,000; Full time

Job summary

Ein innovatives Unternehmen sucht engagierte Einzelhandelsmitarbeiter, die bereit sind, Kunden ein außergewöhnliches Einkaufserlebnis zu bieten. In dieser Rolle werden Sie Teil eines dynamischen Teams, das sich darauf konzentriert, die besten Schlaflösungen zu finden. Sie werden die Möglichkeit haben, mit modernster Technologie zu arbeiten und die Zufriedenheit der Kunden zu maximieren. Wenn Sie eine positive Einstellung, hervorragende Kommunikationsfähigkeiten und eine Leidenschaft für Kundenservice haben, ist dies die perfekte Gelegenheit für Sie, in einem unterstützenden und kollegialen Umfeld zu wachsen.

Benefits

Wettbewerbsfähiges Gehalt

Unbegrenzte Provision

Mitarbeiterrabatte

Kaufmöglichkeiten für zusätzliche Urlaubstage

Umfassende Einarbeitung

Wellness-Hub-Zugang

Qualifications

• Engagierte und positive Persönlichkeit mit der Fähigkeit, Kunden zu binden.
• Ausgezeichnete Kommunikationsfähigkeiten zur Beziehungspflege.

Responsibilities

• Kunden durch außergewöhnlichen Service ein Zuhausegefühl geben.
• Verwendung von Sleepmatch-Technologie zur Unterstützung von Kunden.

Skills

Kommunikationsfähigkeiten

Kundenservice

Teamarbeit

Motivation

Flexibilität

Job description

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In your dream role, you'll receive:

• Competitive salary: £29,000 achievable on target earnings
• Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
• Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
• Buy-in schemes: You will have the opportunity to buy extra holiday, private healthcare, or savings and loans.
• Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows.
• Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services, and access to counselling.

The job:

Working as part of our Retail team in STORE NAME / our new store opening in LOCATION, you will be a vital part of the store's success.

We want every store visit to be exceptional for our customers, so you will work closely with members of the public to understand their needs and advise them on high-value purchases.

Ready to skip the snooze button and get stuck in? Here's a taste of what you'll be doing day-to-day...

• Making our customers feel at home: through exceptional service. At Dreams, this means listening to customers' needs and guiding them, asking the right questions at the right time to find the perfect fit.
• Being on hand: every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
• Becoming a Sleepmatch Master: using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple - you'll love it!
• Helping to make the store look its absolute best: from general housekeeping and cleaning to updating displays.

The Person:

This is the type of person we're dreaming of:

• People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
• Communicator: Using your excellent communication skills, you'll be able to build rapport and establish great relationships with customers and colleagues.
• Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
• Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
• Willing to learn: A great night's sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
• Flexible: You'll need to be able to commit to working full time (38.5 hours per week). Our stores are awake 7 days a week, so you will be expected to work 5 out of 7 including weekends and bank holidays. On these busy days, you'll have the opportunity to earn even more commission!