Retail Sales Assistant

Mamas & Papas; London; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join Mamas & Papas as a Sales Assistant in Hayes, where you'll be a key part of our customer experience team. This role involves engaging with customers, providing product knowledge, and ensuring memorable shopping experiences. With flexible hours, you'll contribute to our mission of celebrating and supporting families in their parenting journeys.

Benefits

33 days holiday, increasing up to 40 with service

Buy & Sell holiday schemes

Company Bonus Schemes

Employer pension contribution from day 1

Staff discounts for family & friends

Offers & discounts across various external organizations

Subsidised health & critical illness cover

Supportive family-related leave policies

Employee Recognition Schemes

Qualifications

• Background in retail, sales, or customer service.
• Ability to create memorable experiences for customers.

Responsibilities

• Offer product insight and knowledge to customers.
• Conduct in-store consultations and events.

Skills

Customer Service

Sales

Retail

Job description

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Our store teams are the warm arm of reassurance and friendly faces offering incredible product insight, knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers along their parenting journey, our store teams ensure memorable moments when buying essentials like prams, cots, or outfits for a child's first birthday.

THE ROLE of Sales Assistant / Consultant

Our Sales Consultant / Sales Assistant teams are ambassadors of these magical moments and are central to our business. At Mamas & Papas, we are expanding and seeking passionate Sales Assistants for our Hayes store.

This vacancy is for 8 hours per week, covering Tuesdays 5-9 pm and Sundays 12-4 pm.

If you have a background in retail, sales, or customer service and enjoy creating memorable experiences for customers, we would love to hear from you.

No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.

We are committed to diversity and inclusivity, celebrating all cultures, ethnicities, and gender identities through our actions and campaigns.

Our Benefits include:

• 33 days holiday, increasing up to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1
• Staff discounts for family & friends
• Offers & discounts across various external organizations
• Subsidised health & critical illness cover
• Supportive family-related leave policies (maternity, IVF, surrogacy, paternity, adoption, shared parental leave)
• Foster Care & Carers Leave
• Support for Loss and Bereavement
• Menopause Friendly Employer
• Employee Recognition Schemes

We aim to create a sustainable future for the next generation. Learn more about our 'For the Future' commitment on our website.

And, of course, a great team to work with!

(NB*: Benefits subject to individual schemes & terms)

We're Award-Winning!!

Finalists: 2024 - Retail Week - "Happiest Retailer to Work For"