Retail Sales Assistant

TN United Kingdom; Hornsea; On-site; GBP 18,000 - 25,000; Part time

Job summary

An established industry player is seeking enthusiastic Retail Sales Assistants to join their Hornsea store. This role offers a unique opportunity to work in a vibrant retail environment where customer service is key. You will be part of a team that values kindness, positivity, and a willingness to adapt to change. With a generous clothing allowance, employee discounts, and a supportive culture, this position is perfect for those looking to make a difference in customers' lives while enjoying a rewarding career in retail. Join this beloved brand and help spread the passion for exceptional customer experiences!

Benefits

28 days holiday (pro-rata)

Generous clothing allowance

Employee discounts

Health cash-plan

Long service award

Qualifications

• Enthusiasm for customer experiences and a positive attitude.
• Flexibility and willingness to engage with technology.

Responsibilities

• Delivering excellent customer experiences and managing stock.
• Creating a happy and engaging workplace for colleagues.

Skills

Customer Service

Teamwork

Flexibility

Computer Competence

Positive Attitude

Job description

As a multi-channel retailer and now in our third decade on the high street, we are seeking Retail Sales Assistants to join our Hornsea store.

Our store is located in Hornsea Freeport Outlet, Unit 35, Rolston Road, Hornsea, East Yorkshire, HU18 1UT.

Who are Cotton Traders?

CT for short, we are a clothing retailer established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland, and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

What’s in the role and what are we looking for?

We are looking for enthusiastic Retail Sales Assistants to work 8 and 4 hours per week. You will be working alongside brilliant colleagues and be able to provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.

Traditionally, our Sales Assistants are responsible for:

1. Delivering a true and honest customer experience, treating those as you yourself would like to be treated.
2. Helping to merchandise the store in line with our brand guidance.
3. Managing store stockrooms, ensuring effective replenishment and stock control.
4. Serving customers in a helpful and pleasant manner.
5. Being kind to colleagues and others to create a happy and engaging workplace.

Key skills and behaviours that we look for:

1. Passionate about people and customer experiences.
2. Kind with morally sound values.
3. Open to change and challenge.
4. Flexibility.
5. Willing to work towards KPIs.
6. Competent with computers and willing to engage with technology.

What’s on offer?

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things:

1. 28 days holiday (including bank holidays, pro-rata).
2. Very generous clothing allowance.
3. Employee discounts for you and your family.
4. Health cash-plan.
5. Long service award.

This is a great opportunity to join one of the UK’s best-loved clothing brands – help us spread our passion and enthusiasm for customers.

What happens next?

Many applicants contact us to discuss life at CT and you are most welcome to drop by any of our stores or telephone us to learn more. And when you’re ready to apply, following the site instructions and we very much look forward to hearing from you.