Retail Sales Assistant

eurochange; Gateshead; On-site; GBP 10,000 - 20,000; Part time

Job summary

A leading foreign exchange provider in Gateshead is seeking a Retail Sales Assistant to deliver exceptional customer experiences. Your role will involve building rapport, providing tailored advice, and ensuring safe and secure operations in the bureau. If you are passionate about people and enjoy helping them achieve their travel goals, this opportunity is for you. Full training and support are available to help you succeed.

Qualifications

• Passion for delivering exceptional customer experiences.
• Ability to connect with people and understand their needs.
• Willing to work weekdays, weekends, and bank holidays.

Responsibilities

• Build genuine rapport with customers.
• Provide expert advice tailored to customer needs.
• Ensure safety and security of the bureau.

Skills

Customer service

Communication

Sales skills

Job description

Overview

Hours: 22 hours per week

Location: NE11 9YG, Metrocentre

Why join #Teameurochange? At eurochange, we’re all about people - and that includes you! We’re a dedicated and proactive team, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. Step into our world, where friendliness, passion, and inclusivity reign supreme. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!

Role: Retail Sales Assistant

Join us as a Retail Sales Assistant and inspire our customers. Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money?

As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business - building genuine rapport with every customer so you can provide expert advice tailored to their needs. You’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional. With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays. Whether it’s supporting someone’s once-in-a-lifetime adventure or helping with their everyday travel needs, you’ll make foreign exchange better, simpler, and more convenient. You’ll also keep our bureau safe, secure, and inviting, and play your part in delivering on our promise to be the UK’s most trusted travel money provider.