Retail Sales Assistant

Machine Mart; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading workshop equipment retailer in the UK is looking for a customer-focused sales associate to join their team. In this role, you will engage with customers, explaining technical products, ensuring outstanding service, and achieving sales targets. Ideal candidates should have prior retail experience in a technical environment and good numeracy skills. Benefits include staff discounts, healthcare plans, and development opportunities.

Benefits

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Access to well-being platform

Role specific training

Paid Breaks

Free Tea & Coffee

Responsibilities

• Deliver a great customer experience.
• Explain technical equipment clearly.
• Exceed customers' expectations.
• Achieve challenging sales targets.

Skills

Selling technical products

Customer service experience

Dealing with customers

Practical knowledge of product range

Strong accuracy and numeracy

Basic computer literacy

Self-motivated

Job description

What you'll be doing

• You will be joining a small team of between 4 - 6 members of staff
• You will be committed to delivering a great customer experience
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You will be explaining technical equipment in an understandable manner
• You will be committed to offering honest advice and building a rapport with customers
• You will ensure that you exceed our customers' expectations and reassure them when they\'re bewildered by choice
• You will be working hard as part of the team in achieving challenging sales targets

What you'll need - skills and experience

• You'll have previous experience in selling technical products to customers
• You'll have experience in a retail customer service orientated environment
• You'll have previous experience in dealing with customers
• You'll have practical experience / knowledge of some or all of our product range
• You'll possess strong accuracy and numeracy skills
• You'll possess basic computer literacy
• You'll be self motivated and have a can-do attitude

Benefits

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100 s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company

Where you'll be working: Machine Mart are the UK's leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: