Retail Sales Assistant

Mamas & Papas; Cheltenham; On-site; GBP 9,000 - 12,000; Part time

Job summary

Mamas & Papas is seeking a dedicated Sales Assistant for our Cheltenham store to provide exceptional customer service and create memorable shopping experiences. This role involves engaging with customers during personal shopping and consultations, while contributing to a supportive team environment. Join us to be part of a diverse company committed to inclusivity and a sustainable future.

Benefits

33 days holiday, increasing to 40 with service

Company Bonus Schemes

Employer pension contribution from day 1

Staff discounts for family & friends

Subsidised health & critical illness cover

Family-related leave policies

Employee Recognition schemes

Qualifications

• Experience in retail, sales, or customer service is required.
• Strong interpersonal skills and a passion for customer experience.

Responsibilities

• Assist customers by providing product insight and guidance.
• Create memorable in-store experiences and consultations.

Skills

Customer Service

Sales

Retail

Job description

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Our store teams are the warm arm of reassurance and a friendly face to offer incredible product insight, knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers on their parenting journey, our store teams ensure memorable moments, like buying a first pram, cot, or baby outfit, are cherished forever.

THE ROLE of Sales Assistant / Consultant

Our Sales Consultant / Sales Assistant teams are ambassadors of these magical moments and the heart of our business. At Mamas & Papas, we are expanding and looking for dedicated Sales Assistants to join our team at the Mamas & Papas Cheltenham store.

This vacancy is for 8 hours per week, including weekends (Saturdays, Sundays, or both). (Apply to discuss suitable shift patterns.)

If you have experience in retail, sales, or customer service and enjoy creating memorable experiences for customers, we would love to hear from you.

No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.

We are committed to diversity and inclusivity, celebrating all cultures, ethnicities, and gender preferences through our campaigns and actions.

Benefits include:

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1
• Staff discounts for family & friends both online and in-store
• Offers & discounts across various external organizations
• Subsidised health & critical illness cover
• Family-related leave policies including enhanced maternity, IVF, surrogacy, paternity, adoption, and shared parental leave
• Foster Care & Carers Leave
• Support for Loss and Bereavement
• Menopause Friendly Employer
• Employee Recognition schemes

We aim to create a sustainable future and invite you to view our "For the Future" commitment on our website.

And, of course, a great team to work with!

(NB*: Benefits subject to individual schemes and terms.)

We're Award-Winning!

FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For"