Retail Sales Assistant

Mamas & Papas; Cheltenham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Cheltenham is seeking a Sales Assistant to provide exceptional customer service and ensure memorable shopping experiences. The role involves working 8 hours a week across two days with a strong emphasis on customer engagement and product knowledge. Ideal candidates will have a retail or customer service background and a passion for helping customers. This position offers a supportive work environment and numerous employee benefits.

Benefits

33 days holiday, increasing with service

Company bonus schemes

Significant staff discounts

Employer pension contribution

Subsidised health coverage

Supportive family-related leave policies

Employee recognition schemes

Qualifications

• Retail assistant or customer service background is preferred.
• Ability to put a smile on customers' faces.

Responsibilities

• Provide product insights and knowledge to customers.
• Assist in personal shopping experiences and consultations.
• Create memorable moments for customers.

Skills

Customer service

Sales

Retail experience

Job description

Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.

THE ROLE of Sales Assistant / Consultant

SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT (S), to be based at our beautiful Mamas & Papas Cheltenham store. This Sales Consultant / Sales Assistant vacancy covering 8 hours per week, across 2 days, Friday and a Sunday working 11-3.

If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they'll never forget, then we'd love to hear from you.

To APPLY:

• To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

Benefits

We're a Business that cares, so here's just some of our Benefits on offer:

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope - want to see how we are going about it? Visit our website and view our For the Future commitment
• Oh, and a great bunch of people to work with too.

(NB*: All benefits subject to contracts and individual schemes criteria & terms)

We're Award Winning!!

FINALISTS: 2024 -Retail Week -Happiest Retailer to Work For

WINNERS: 2023 Retail Week -Best Retailer under £250m

WINNERS: 2022 Retail Gazette -Best Game Changer Retailer under £500m