Retail Sales Assistant

Retail Human Resources plc; Bicester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in the UK is seeking a Retail Sales Assistant. In this role, you will drive sales for Elemis products, maintain high standards of presentation, and provide exceptional customer service. The ideal candidate should have a strong sales background and experience with premium skincare. Flexibility in working hours is essential. This is a permanent position with 22.5 weekly hours.

Qualifications

• 3 years strong proven track record in sales and link selling.
• Good level and standard of UK/European education or equivalent.
• Proven sales record.
• Passionate in achieving results in a target-driven environment.
• Previous experience working with a premium skincare brand with color.
• Elemis treatment and product knowledge.
• Knowledge of the Elemis Company philosophy.

Responsibilities

• Pro-actively drive sales and exceed targets.
• Raise awareness of the Elemis brand and educate clients.
• Participate in promotional activities and ensure their success.
• Ensure appropriate products prescribed to clients' needs.
• Assist in recording sales figures and stock levels.
• Maintain the Elemis counter to high cleanliness and presentation standards.
• Provide high standard customer service and handle complaints.
• Keep client details confidential.

Job description

As our Retail Sales Assistant, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis products. Your passion for Elemis and providing exceptional product knowledge to ensure strong sales KPIS are essential in this role.

Your organisation and attention to detail will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.

The key responsibilities of this role include:

• To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
• To raise awareness of the Elemis brand and educate clients in the product and range.
• To participate fully in promotional / PR activity and ensure the success of the promotion and/or event.
• Ensure products prescribed are appropriate to clients' needs and take into account medical contraindications.
• To assist the Account Management Team in accurately recording sales figures and stock levels to meet and exceed KPI’s as agreed by the business.
• To maintain the Elemis counter to the highest standards of cleanliness, hygiene and presentation.
• Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
• Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.

Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars

To be mindful of Elemis’ sustainability pledge when ordering Testers and Professional grade Products.

To be mindful of Elemis’ sustainability pledge when planning and executing Promotional activities, reducing waste wherever possible.

The ideal candidate will have:

• 3 years strong proven track record in sales and link selling
• Good level and standard of UK/European education or equivalent
• Proven sales record
• Passionate in achieving results in a target driven environment.
• Previous experience working with a premium skincare brand with color
• Elemis treatment and product knowledge
• Knowledge of the Elemis Company philosophy

Contract Type: Permanent

Weekly Hours: 22.5 hours - 3 out of 5 days - full flexibility required