Retail Sales Advisor - Truro

Oak Furnitureland; Truro; On-site; GBP 21,000 - 30,000; Full time

Job summary

Oak Furnitureland is seeking a Retail Sales Advisor for their Truro location. The role involves supporting customers by providing expert advice on furniture choices, utilizing a friendly approach to build relationships. Offering a competitive salary and uncapped commission, this position is ideal for individuals with a passion for sales and customer service.

Benefits

Uncapped commission up to 4%

Annual salary reviews

4% pension contribution matched by the company

Life assurance cover of 2 times salary

28 days statutory holiday

Additional day off for birthday

Employee discounts on products

On-site parking availability

Employee Assistance Programme

Continued development opportunities

Qualifications

• Experience as a Sales Advisor or similar role preferred.
• Strong communication skills and relationship-building abilities.
• Ability to meet and exceed personal and team targets.

Responsibilities

• Act as the first point of contact for customers in the showroom.
• Utilize a consultative sales approach to support customers.
• Achieve personal and team targets through effective sales techniques.

Skills

Sales

Communication

Customer Service

Active Listening

Job description

Join to apply for the Retail Sales Advisor - Truro role at Oak Furnitureland

1 week ago Be among the first 25 applicants

Join to apply for the Retail Sales Advisor - Truro role at Oak Furnitureland

Get AI-powered advice on this job and more exclusive features.

Our Retail Sales Advisors are at the heart of our business acting as our biggest brand ambassadors. Often the first point of contact for customers visiting our network of showrooms, they are both inspired and empowered to support our customers in growing their homes by assisting them in choosing the perfect pieces of furniture and accessories from our broad range of products. They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion.

This continued high performance is recognised by a generous industry-leading uncapped commission scheme that ensures all colleagues are rewarded for all their efforts.

With colleagues working closely together, our showroom teams adopt a ‘One Team’ mindset, all supporting each other to meet the needs of our customers whilst consistently achieving and exceeding both personal and team targets. Sharing knowledge and learning through in-showroom mentorship and our extensive learning and development offering, our Retail Sales Advisors become true furniture experts enabling them to deliver outstanding customer experiences positively impacting key customer performance metrics which include Net Promoter Score and Trustpilot.

The Person

• Develops real relationships built on trust and respect by using a friendly but professional communication style to build relationships.
• Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
• Has a persuasive but authentic communication style with the ability to influence.
• Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.
• Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
• Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.
  
  

This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.

Our Benefits

• Uncapped commission of up to 4% on all sales offering great earning potential.
• Pay: our salaries are competitive and reviewed every year.
• Pension: 4% employee contribution matched by the company.
• Life assurance: free cover of a minimum of two times salary up to the age of 65.
• Holidays: 28 days statutory holiday per year, pro-rate if part-time.
• Birthday: an additional day off for you to celebrate your birthday.
• 1 weekend in every in 6 off.
• Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation.
• Continued development to grow skills and support future internal career advancement.
• Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services.
• My Rewards Programme: offering discounts on everything from restaurants and supermarkets to entertainment and holidays.
• Free on-site parking at all locations.
  
  

Our Company

We have a lot of things to be proud of here at Oak Furnitureland.

Ever since we started out, quality has been at the forefront of everything we do. We’re still guided by our original vision. We think every home deserves beautiful furniture that’s made for real life. And we keep the prices real, too.

We’ve built strong relationships with suppliers and quality control teams and have our own delivery crews and customer service centre. All this means we can get our real wood furniture and fabulous sofas into people’s homes as quickly and cost-effectively as possible – with nearly half a million orders every year!

We make furniture for real homes, where children bounce on sofas, papers are stuffed into dresser drawers, and storage footstools are great for a quick tidy-up. Quality is built-in. And it’s not gone unnoticed. Oak Furnitureland has appeared on the Sunday Times Fast Track list for six years running, and our photogenic furniture regularly features in magazines like House Beautiful, Good Homes, Home Style and more.

At Oak Furnitureland we have put Diversity and Inclusion at the top of our people agenda, as we believe that a more diverse and inclusive workplace, where people of different backgrounds are truly represented ensures better outcomes for all colleagues and the business.

We have an inclusive environment where individuals can be themselves and where everyone is driven by the same purpose and values. We are committed to fairness in the way we hire new colleagues and if any additional support is required during the selection process, we’re happy to make the necessary adjustments for anyone that needs them.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Furniture and Home Furnishings Manufacturing

Referrals increase your chances of interviewing at Oak Furnitureland by 2x

Get notified about new Retail Advisor jobs in Truro, England, United Kingdom.

Newquay, England, United Kingdom 1 week ago

Redruth, England, United Kingdom 1 week ago

Redruth, England, United Kingdom 1 week ago

Truro, England, United Kingdom 1 week ago

Truro, England, United Kingdom 5 days ago

Truro, England, United Kingdom 2 hours ago

Cornwall, England, United Kingdom 1 day ago

Perranporth, England, United Kingdom 5 days ago

Newquay, England, United Kingdom 1 week ago

Falmouth, England, United Kingdom 1 week ago

Newquay, England, United Kingdom 1 week ago

High Street, England, United Kingdom 3 weeks ago

Newquay, England, United Kingdom 5 days ago

Helston, England, United Kingdom 4 days ago

Redruth, England, United Kingdom 1 week ago

Redruth, England, United Kingdom 1 week ago

Newquay, England, United Kingdom 14 hours ago

Newquay, England, United Kingdom 14 hours ago

Newquay, England, United Kingdom 14 hours ago

Newquay, England, United Kingdom 14 hours ago

Newquay, England, United Kingdom 14 hours ago

St Ives, England, United Kingdom 5 days ago

High Street, England, United Kingdom 22 hours ago

Newquay, England, United Kingdom 2 hours ago

Camborne, England, United Kingdom 4 hours ago

Newquay, England, United Kingdom 2 days ago

Camborne, England, United Kingdom 1 week ago

Customer Service Assistant- SPAR St Agnes

St Agnes, England, United Kingdom 1 week ago

Customer Service Assistant- SPAR St Agnes

St Agnes, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.