Retail Sales Advisor - Part Time

ScS Upholstery plc; Birmingham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading furniture retailer in Birmingham seeks a part-time Retail Sales Advisor to engage customers and assist them with their furniture selections. This role offers an hourly rate between £9.74 and £12.21, along with commission opportunities. Ideal candidates are sales-driven individuals with a knack for delivering outstanding customer service and building relationships. The position works 16 hours per week across 2 days, with numerous employee benefits including commission incentives and discounts.

Benefits

33 days holidays including bank holidays

Employee benefits platform

Colleague discount

Enhanced maternity, paternity and adoption leave

Pension scheme

Qualifications

• Experience within a customer facing role.
• Ability to work confidently within a team environment.
• Flexibility to work shift patterns.

Responsibilities

• Welcome customers into the store and assist them.
• Complete customer orders and process finance applications.
• Deliver personal sales and KPIs.

Skills

Sales driven

Customer service experience

Team player

Strong work ethic

Job description

Overview

Department: Retail

Employment Type: Part Time

Location: Castle Vale

Reporting To: Deputy Store Manager

Compensation: £9.74 - £12.21 / hour

Description

What’s the opportunity?

As part of the Retail team, you’ll be based within our store in Castle vale welcoming customers in and talking to them about our gorgeous furniture.

This role would be working 16 hours per week over 2 days.

Responsibilities

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all ScS products and services
• Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

• Hourly rate of £9.74- £12.21 with a realistic OTE of £30K pro rata per year.
• In this store, our Retail Sales Advisors earn on average £800 - £1200 pro rata per month on top of their basic salary although there’s no limit on how much you can earn
• Guaranteed commission of £400 pro rata per month in your first three months
• Competitions and incentives
• 33 days holidays including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Long service awards
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service
• Life assurance

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person – the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude