Retail Sales Advisor - Manchester Arndale

Sky UK Limited; Manchester; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Sky TV on us

Exclusive discounts on Sky products

Secure pension plan

Healthcare option

Employee savings discounts

Job summary

Sky UK Limited in Manchester's Arndale store is seeking passionate sales and customer-service-driven individuals to connect customers with Sky's entertainment and services. You will greet customers, demonstrate Sky products, identify needs, and tailor packages. The role is 40 hours per week, including weekends, with a basic salary of £28,177 plus commission. Sky offers benefits and inclusive culture.

Join us to create memorable in-store experiences and grow with Europe’s leading media brand.

Qualifications

• Face-to-face interaction and confident communication in-store.
• Ability to demo Sky products to customers.
• Identify customer needs and match Sky packages.
• Create a welcoming in-store experience and hit targets.
• Collaborate with teammates to achieve sales goals.

Responsibilities

• Connect, engage and inspire customers through confident, natural conversations in store
• Create standout moments by demos that showcase Sky’s products
• Identify customer needs by asking the right questions and matching Sky package
• Deliver a brilliant instore experience where every customer feels welcomed and excited
• Build a positive, inclusive team environment to hit targets and celebrate wins

Skills

People skills

Target driven

Listening skills

Entertainment tech interest

Proactive mindset

Job description

Where your personality takes centre stage and every conversation becomes an opportunity.

At Sky Retail, our stores put you right at the heart of the experience. Just you, your energy and the power to connect peoplewith the products, entertainment and services they love through great conversations, expert advice and hands‑on support.If you thrive in a fast-paced environment and love the buzz of sales, this is your moment.

• Salary: £28,177 basic salary, with a competitive commission scheme — earn on every product that activates.

• Retail store: Arndale shopping centre, Manchester Sky store locator

• Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours).We’realways there for our customers, if the shopping centre is open, so are we.

• Benefits:Enjoy Sky TV on us and exclusive discounts across Sky products, along with a secure pension plan, excellent healthcare option, and access to a wide range of savings from everyday retailers — plus much more.

Whatyou’lldo

We help people connect with the entertainment theylove,from family movie nights on the sofa to mobile streaming on the go and everyday browsing. This is your chance to turn your passion for sales and customer service into a rewarding career.

• Connect,engageand inspire customers through confident, natural conversations in store

• Create standout moments by bringing Sky’s worldclass products to life with demos that wow

• Identifycustomer needs by asking the right questions and matching them with the perfect Sky package

• Deliver a brilliant instore experience where every customer feels welcomed,understoodand excited

• Build a positive, inclusive team environment where everyone supports each other to hit targets and celebrate wins

Whatyou’llbring

We’relooking for people who genuinely love connecting with customers and making an impact.

• A natural people person who thrives onface-to-faceinteraction, bringing confidence,warmthand genuine enthusiasm

• Goal focused with a passion for success; you thrive when you are hitting targets and celebrating progress

• Great at listening; you understand needs quickly and position the perfect Sky package

• Curiosity and passion for entertainment including TV, movies,sportand the latest tech. You stay up to date withwhat’shappening at Sky and bring our products to life through fun and engaging conversations

• A proactiveself-drivenmindset: you bring ideas,energyand enthusiasm every day

Inclusion

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on-the-job training and the support you need to get off to the best start at Sky.

To find out more about working with us, search #LifeAtSky on social media.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Thinking of joining the team, we would love to hear from you.