Retail Sales Advisor - Ealing

Sky UK Limited; City Of London; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Sky TV

Exclusive discounts

Pension plan

Healthcare option

Retailer savings

Job summary

Sky UK Limited is seeking a dynamic retail advisor at Broadway shopping centre, Ealing, to connect customers with Sky products through engaging conversations and live product demonstrations.

This role is 40 hours per week over 5 days, including weekends. It offers a £28,177 basic salary with a competitive commission scheme, plus Sky TV, exclusive discounts, a secure pension, healthcare, and access to savings from retailers.

Qualifications

• Natural people person with strong communication and listening skills.
• Confident in engaging customers and building rapport to drive sales.
• Target-driven with a passion for achieving results and celebrating wins.

Responsibilities

• Connect, engage and inspire customers using confident conversations to turn interest into sales.
• Demonstrate Sky products with demos that wow and explain features clearly.
• Identify opportunities on the spot and tailor Sky packages to each customer.
• Build a positive team environment and help hit targets.

Job description

Where your personality takes centre stage and every conversation becomes an opportunity.

At Sky Retail, our stores put you right at the heart of the experience. Just you, your energy and the power to connect people with the products, entertainment and services they love — through great conversations, expert advice and hands‑on support. If you thrive in a fast‑paced environment and love the buzz of sales, this is your moment.

• Salary: £28,177 basic salary, with a competitive commission scheme — earn on every product that activates.
• Retail customer hub: Broadway shopping centre, Ealing
• Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours). We’re always there for our customers; if the shopping centre is open, so are we.
• Benefits: Enjoy Sky TV on us and exclusive discounts across Sky products, along with a secure pension plan, excellent healthcare option, and access to a wide range of savings from everyday retailers — plus much more.

What you’ll do

We help people connect with the entertainment they love, from family movie nights on the sofa to mobile streaming on the go and everyday browsing. This is your chance to turn your passion for sales and customer service into a rewarding career.

• Connect, engage and inspire using confidence and great conversation to turn passing interest into real sales
• Create stand out moments for customers by bringing Sky’s world class products to life with demos that wow
• Identify opportunities on the spot by asking the right questions and tailoring Sky packages to each customer
• Build a positive inclusive team environment where everyone supports each other to hit targets and celebrate wins

What you’ll bring

We’re looking for people who genuinely love connecting with customers and making an impact.

• A natural people person who thrives on interaction, approaching customers with ease, confidence and a friendly spark
• Goal focused with a passion for success; you thrive when you are hitting targets and celebrating progress
• Great at listening; you understand needs quickly and position the perfect Sky package