Retail Sales Advisor

The Bridges; Sunderland; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

Pension plan

Healthcare

Job summary

The Bridges is seeking a sales-focused Retail Associate for Sky Retail in Sunderland. You will engage customers, demonstrate Sky products, and drive sales through expert conversations and on-the-spot packaging recommendations.

You will work 40 hours per week, across 5 days including weekends, with a basic salary of £28,177 plus a competitive commission scheme. A hands-on, energetic approach is essential to success in a fast-paced store environment.

Qualifications

• Excellent communication and ability to engage customers.
• Target-driven with a passion for success.
• Active listening to identify customer needs and tailor recommendations.
• Genuine interest in entertainment/tech; willingness to learn Sky products.

Responsibilities

• Connect with customers and turn interest into sales.
• Demonstrate Sky products and offer live demos to illustrate benefits.
• Ask questions to identify customer needs and tailor Sky packages.
• Help foster a positive, collaborative team environment to hit targets.

Skills

People skills

Sales

Active listening

Energetic personality

Job description

• Salary: £28,177 basic salary, with a competitive commission scheme
• Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours)

At Sky Retail, our stores put you right at the heart of the experience. Just you, your energy and the power to connect people with the products, entertainment and services they love — through great conversations, expert advice and hands‑on support. If you thrive in a fast-paced environment and love the buzz of sales, this is your moment.

What you’ll do:

We help people connect with the entertainment they love, from family movie nights on the sofa to mobile streaming on the go and everyday browsing. This is your chance to turn your passion for sales and customer service into a rewarding career.

• Connect, engage and inspire using confidence and great conversation to turn passing interest into real sales.
• Create stand out moments for customers by bringing Sky’s world class products to life with demos that wow.
• Identify opportunities on the spot by asking the right questions and tailoring Sky packages to each customer.
• Build a positive inclusive team environment where everyone supports each other to hit targets and celebrate wins.

What you’ll bring:

We’re looking for people who genuinely love connecting with customers and making an impact.

• A natural people person who thrives on interaction, approaching customers with ease, confidence and a friendly spark.
• Goal focused with a passion for success; you thrive when you are hitting targets and celebrating progress.
• Great at listening; you understand needs quickly and position the perfect Sky package.
• A genuine interest in entertainment and technology. You’ll learn everything you need about Sky’s products through our full training and coaching.
• A proactive self-driven mindset: you bring ideas, energy and enthusiasm every day.

Benefits:

Enjoy Sky TV on us and exclusive discounts across Sky products, along with a secure pension plan, excellent healthcare option, and access to a wide range of savings from everyday retailers — plus much more!

Facebook: https://en-gb.facebook.com/sky