Retail Sales Advisor - Blancpain Bond Street

Swatch Group; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent luxury watch brand seeks a Retail Sales Advisor for its London boutique. You will deliver exceptional client experiences, work towards sales targets, and maintain the boutique's high standards. This role is ideal for those with a passion for fine watchmaking and a strong background in luxury retail sales.

Benefits

Competitive Salary Package

Generous Employee Discounts / Staff Sales

Private Health Care

Career Development and Training

Employee Assistance and Mental Health Platform

Perkbox

Cycle to Work / Seasonal Ticket Scheme

Eye Test / Glasses

Qualifications

• Previous sales experience in luxury retail or hospitality.
• Excellent client service skills with attention to details.
• Strong interest in Fine Watchmaking and Arts de Vivre.

Responsibilities

• Provide excellent client experience and timely follow-ups for sales.
• Participate in local activation events and support colleagues in sales.
• Maintain boutique operations and ensure the security of stock.

Skills

Client service

Attention to details

Interpersonal skills

Entrepreneurial spirit

Intellectual curiosity

Interest in Fine Watchmaking

Job description

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Retail Sales Advisor - Blancpain Bond Street, London

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Client:

Swatch Group

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

cab17218de4f

Job Views:

7

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

The company

Discover the aesthetic and technological know-how for which Blancpain has been renowned since its creation in .Individuals devoted to their craft who over the centuries have refined their skills and brought their art to the peak of perfection. Their passion for watchmaking has carried them through the setbacks of their trade to finally achieve the excellence in traditional craftsmanship enjoyed by Blancpain today.

Competitive Salary Package
Generous Employee Discounts / Staff Sales
Private Health Care
Career Development and Training
Employee Assistance and Mental Health Platform
Perkbox
Cycle to Work / Seasonal Ticket Scheme
Eye Test / Glassess

Mission:
The Retail Sales Advisor provides exceptional experiences for all visitors to the boutique to build long-term relationships and achieve sales targets. Working together with colleagues, the Boutique Manager and the Blancpain management team, the Retail Sales Advisor helps ensure that every client experiences the high level of service worthy of a Blancpain timepiece.

Key Responsibilities:

Sales and Business Development
Provide excellent client experience and timely, pertinent follow-up for both prospective clients and owners (Customer service) to achieve the sales targets.
Propose clients for, and participate in, local activation events in line with the Brand guidelines.
Support colleagues in their sales by helping to prepare invoices, gifts, packaging.
Ensure requests and enquiries (online, email, phone) are followed up in a timely manner.
Develop and maintain a high level of sales technique and watchmaking savoir faire knowledge.
Follow-up with customer repairs liaising with customer care in Southampton and Swiss headquarters.
Provide reliable information to customers in all matters relating to sales and customer service.
Placing orders for Blancpain accessories, ensuring stock is up to date and available.

Boutique Operations
Actively participate in the proper maintenance of the boutique: product displays, props set-up, etc.
Understand and respect all operating and security guidelines.
Follow the security and proper maintenance of stock timepieces.

Profile

Skills and Experience
Previous sales experience in a luxury Retail boutique or Hospitality industry
Excellent client service and attention to details
Entrepreneurial spirit to develop your own business and build long-lasting client relationships
Team player with good interpersonal skills and a "can do" attitude
Intellectual curiosity and a passion for learning
Strong interest in the universes of Fine Watchmaking and Arts de Vivre

Contact

Denise Lau

11 New Bond Street W1S 3SR

The company

Discover the aesthetic and technological know-how for which Blancpain has been renowned since its creation in .Individuals devoted to their craft who over the centuries have refined their skills and brought their art to the peak of perfection. Their passion for watchmaking has carried them through the setbacks of their trade to finally achieve the excellence in traditional craftsmanship enjoyed by Blancpain today.

Competitive Salary Package
Generous Employee Discounts / Staff Sales
Private Health Care
Career Development and Training
Employee Assistance and Mental Health Platform
Perkbox
Cycle to Work / Seasonal Ticket Scheme
Eye Test / Glassess

Job description

Mission:
The Retail Sales Advisor provides exceptional experiences for all visitors to the boutique to build long-term relationships and achieve sales targets. Working together with colleagues, the Boutique Manager and the Blancpain management team, the Retail Sales Advisor helps ensure that every client experiences the high level of service worthy of a Blancpain timepiece.

Key Responsibilities:

Sales and Business Development
Provide excellent client experience and timely, pertinent follow-up for both prospective clients and owners (Customer service) to achieve the sales targets.
Propose clients for, and participate in, local activation events in line with the Brand guidelines.
Support colleagues in their sales by helping to prepare invoices, gifts, packaging.
Ensure requests and enquiries (online, email, phone) are followed up in a timely manner.
Develop and maintain a high level of sales technique and watchmaking savoir faire knowledge.
Follow-up with customer repairs liaising with customer care in Southampton and Swiss headquarters.
Provide reliable information to customers in all matters relating to sales and customer service.
Placing orders for Blancpain accessories, ensuring stock is up to date and available.

Boutique Operations
Actively participate in the proper maintenance of the boutique: product displays, props set-up, etc.
Understand and respect all operating and security guidelines.
Follow the security and proper maintenance of stock timepieces.

Profile

Skills and Experience
Previous sales experience in a luxury Retail boutique or Hospitality industry
Excellent client service and attention to details
Entrepreneurial spirit to develop your own business and build long-lasting client relationships
Team player with good interpersonal skills and a "can do" attitude
Intellectual curiosity and a passion for learning
Strong interest in the universes of Fine Watchmaking and Arts de Vivre

Contact

Denise Lau

11 New Bond Street W1S 3SR
W1S 3SR London (London)
United Kingdom

Company address

The Swatch Group (UK) Limited
Building
2nd Floor East Wing
The Royals Business Park
Dockside Road
GB-London E16 2QU

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