Retail Sales Advisor - 30 Hours Fixed term for 9-12 months

Dfs-Furniture-Stores; Bury St Edmunds; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Uncapped commission

Holiday allowance

Discounts on DFS products

Pension plan

Flexible store hours

Job summary

DFS Furniture PLC in Bury St Edmunds is hiring a Retail Sales Advisor for a fixed-term role of 9–12 months. The position is 30 hours per week at £12.71 per hour, with an OTE of £30,000, and requires no prior sales experience.

Full training is provided; customer-focused, friendly individuals are encouraged to apply. The role involves helping customers choose sofas and beds, guiding them through the buying journey, and contributing to a welcoming showroom environment.

Qualifications

• Friendly, approachable candidate with a passion for helping customers.
• Good listening and communication skills to understand customer needs.
• Ability to build rapport and provide accurate product information.

Responsibilities

• Assist customers in finding sofas, beds, and finishing touches.
• Provide expert product guidance and recommendations.
• Guide customers through the buying journey and close sales.
• Maintain showroom appearance to ensure a smooth customer journey.
• Collaborate with team to deliver a positive in-store experience.

Skills

Customer service

Interpersonal skills

Communication

Job description

The following content displays a map of the jobs location - Bury St Edmunds

Retail Sales Advisor - 30 Hours Fixed term for 9-12 months

Number of Positions:

1

Contract Type:

Fixed Term

£12.71 per hour with an OTE of £30,000

Working Hours:

30

Location:

Bury St Edmunds

Closing Date:

13/11/2026

Job Category:

In-Store Sales

Region / Division:

DFS Retail South

Brand:

DFS

Job Introduction

About Us:

It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.

About the role:

As a Retail Sales Advisor, you are the heartbeat of the store, guiding customers to find the perfect sofa, bed, or finishing touches. You'll use your passion for great service to bring comfort and joy into every customer’s home.

We're looking for someone friendly and approachable who enjoys connecting with people. Full training is provided; no sales experience is necessary

Here’s what we offer:

The Highlights

• Competitive Pay & Work-Life Balance:With an hourly rate of£12.71 and a reliable schedule, leading to a strong annual earning potential including uncapped commission.
• Our store hours are pretty flexible: 10am-8pm on weekdays, 10am-6pm on Saturdays, and 10am-5pm on Sundays. You might not be working every weekend, but hitting those peak times is a great way to boost your earnings.
• Growth and Training: Learn new skills and develop your career with us.
• Generous holiday allowance – the time you need to rest and relax and the longer you're with us, the more time you'll get. Opportunity to purchase additional holidays each year.
• Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member.
• Discounts: Get 30% off DFS and Sofology products for yourself, discounts for friends and family plus discounts and cashback at hundreds of retailers.
• Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships.
• Pension and Savings: Join our Group Pension and Sharesave schemes.
• Life Assurance & Sick Pay: Peace of mind with Life Assurance and Company Sick Pay.

What you'll be doing:

• We're experts on how to make our customers feel at home. With your friendly service and natural instincts for helping them find exactly what they need, you'll be smashing your sales numbers in no time.
• Customer connection: Build natural connections, truly listening to customers, and delivering expert advice every time.
• Passionate about product: Confidently recommend the best options, demonstrating your product expertise.
• Sales success:Guide customers through the buying journey, asking great questions to help them find the perfect fit.
• Offer honest advice and accuracy:Be real with customers, offering honest advice and building trust .
• Store pride: Keep our showroom stunning, ensuring a consistent and beautiful customer journey.
• Team spirit: Play to win for the same team, sharing tips, supporting each other, and creating a fun environment.

Our Commitment to Inclusion:

We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from introducing the Hidden Disabilities Sunflower and supporting Doncaster Pride, to partnering with Carers UK and developing leaders with Diversity in Retail.

We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you.

(All roles are subject to satisfactory DBS checks.)