Retail Sales Advisor

Warren James Jewellers; Wolverhampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned jewellery retailer in Wolverhampton is seeking a Retail Sales Advisor. The candidate will drive sales, create customer experiences, and work within a team. Passion for jewellery is essential, and training is provided. The role offers flexible full and part-time contracts, with competitive benefits including holidays and staff discounts.

Benefits

28 days holiday a year, increasing to 33 after 5 years

Monthly pay

Staff discount on jewellery purchases

Incentives throughout the year

Qualifications

• Genuine passion for jewellery and customer service.
• Smart and well-groomed appearance reflecting company image.
• Ability to work under own initiative.
• Willingness to work in a team and follow instructions.
• Attention to detail.

Responsibilities

• Maximize sales and customer numbers while following company policies.
• Create welcoming customer experiences.
• Maintain visual jewellery displays.
• Develop knowledge of jewellery.
• Set a good example in conduct.

Skills

Customer service

Passion for jewellery

Teamwork

Attention to detail

Job description

Overview

- 13 / half hrs (Sat & Sun) - Wolverhampton

Warren James is on the lookout for a Retail Sales Advisor - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James we are a company made up of real people who are passionate about what we do; you are known by your name, not a number.

At the forefront of our company ethos remains a dedication to keep the high street alive and a great place for retail. We are committed to offering our customers a delightful in-store shopping experience with face-to-face customer service provided by our friendly, brilliant and knowledgeable teams.

From humble beginnings but with great belief and dedication from our people, we’ve grown Warren James from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

Operating from over 200 shops nationwide and online shopping through our website we are committed to looking after and continually developing our forever growing customer community.

This is a great opportunity to join one of the UK’s best loved jewellery brands; help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Sales Advisor Role

• Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers
• Create a welcoming environment & great one to one customer experiences
• Be involved with a variety of day to day jobs including our visual jewellery displays
• Develop and maintain a good knowledge of our jewellery
• Set a good example in everything you do

The Retail Sales Advisor Essentials

• An ability to display a genuine passion for jewellery and customer service
• Promote a smart and well-groomed appearance essential in reflecting our company’s public image
• An ability to work under your own initiative
• Happy to work as part of the team and follow management instruction
• Attention to detail in everything you do

Jewellery knowledge isn’t required as training is provided

The Benefits

• Full and Part Time contracts
• 28 days holiday a year and after 5 years you’ll receive 33 days a year (including 8 Bank Holidays pro rata for part time)
• Monthly pay straight into your bank account at the end of every month
• Staff discount on your WJ jewellery purchases
• Incentives and treats throughout the year

If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you. Click below to apply.