Retail Sales Advisor

Warren James Jewellers; Redditch; On-site; GBP 18,000 - 25,000; Full time

Job summary

Warren James Jewellers is seeking a Retail Sales Advisor who is passionate about jewellery and customer service. The position offers full and part-time contracts, with training provided and numerous employee benefits. Join a well-known brand and contribute to delivering exceptional customer experiences.

Benefits

28 days of holiday per year, increasing to 33 days after 5 years

Staff discount on jewellery purchases

Incentives and treats throughout the year

Qualifications

• Genuine passion for jewellery and customer service.
• Promote a smart and well-groomed appearance.
• Ability to work proactively and as part of a team.

Responsibilities

• Maximize sales and customer numbers in-store.
• Create a welcoming environment and provide great customer experiences.
• Maintain visual jewellery displays.

Skills

Customer Service

Sales

Attention to Detail

Job description

Warren James is on the lookout for a Retail Sales Advisor - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James, we are a company made up of real people who are passionate about what we do. You are known by your name, not a number.

Our company ethos is centered on keeping the high street alive and providing a great retail experience. We are committed to offering our customers a delightful in-store shopping experience with face-to-face customer service from our friendly, knowledgeable teams.

Starting from humble beginnings, Warren James has grown from a single shop to a well-known, nationwide, trusted high street retailer with over 200 shops and an online presence. We are dedicated to looking after and developing our growing customer community.

This is a great opportunity to join one of the UK's most loved jewellery brands and help us spread our passion and enthusiasm for our customers and products.

The Retail Sales Advisor Role

• Be part of a small team working within Warren James policies, procedures, and processes, helping to look after the shop and customers to maximize sales and customer numbers
• Create a welcoming environment and provide great one-to-one customer experiences
• Participate in daily tasks including maintaining visual jewellery displays
• Develop and maintain good knowledge of our jewellery
• Set a good example in all your actions

The Retail Sales Advisor Essentials

• Have a genuine passion for jewellery and customer service
• Promote a smart and well-groomed appearance to reflect our company's image
• Work proactively and independently
• Enjoy working as part of a team and follow management instructions
• Pay attention to detail in everything you do

The Benefits

Jewellery knowledge isn't required as training is provided.

• Full and Part-Time contracts available
• 28 days of holiday per year, increasing to 33 days after 5 years (including 8 Bank Holidays, pro-rata for part-time)
• Monthly pay directly deposited into your bank account
• Staff discount on jewellery purchases
• Incentives and treats throughout the year

If you are passionate and enthusiastic about customers and sales, and believe you have what it takes, we would love to hear from you. Click below to apply:
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